Saptarshi Bhowmick
Kolkata
Summary
Concessions Abuse Prevention Associate at Amazon Development Centre (India) Private Limited, adept at data analysis and client communication. Successfully resolved customer issues, enhancing satisfaction levels and implementing effective policies. Proven ability to collaborate with teams and generate insightful reports, driving impactful solutions and fostering strong relationships.
Overview
1
1
year of professional experience
3
3
Certifications
Work History
Concessions Abuse Prevention Associate
Amazon Development Centre(India) Private Limited
Kolkata
09.2024 - 06.2025
- Provided exceptional customer service, resolving queries promptly to maintain high satisfaction levels.
- Identified and resolved customer needs to enhance service delivery.
- Collaborated with staff, clients, and partners to address concerns and develop effective solutions.
- Researched issues and compiled reports, presentations and summaries from data.
Education
Bachelor In Computer Applications - Computer Applications
Techno Main SaltLake
Kolkata, West Bengal07.2024
Skills
- Policy implementation
- Data analysis
- Data visualization
- Report generation
- Process improvement
- Client communication
- Teamwork and collaboration
Hobbies and Interests
- Football
- Badminton
Personal Information
- Date of Birth: 07/10/2003
- Gender: Male
- Nationality: Indian
Certification
Google Data Analytics - Google career certificates
Projects
- Google Data Analytics Capstone: Cyclistic Case Study
- Customer churn prediction
Timeline
Concessions Abuse Prevention Associate
Amazon Development Centre(India) Private Limited
09.2024 - 06.2025
Bachelor In Computer Applications - Computer Applications
Techno Main SaltLake