Saptarshi Mukherjee
New Delhi
Summary
Dynamic sales leader with a proven track record at Teamlease Services Ltd, excelling in strategic planning and relationship building. Successfully drove revenue growth through innovative account management and cross-functional teamwork, consistently exceeding targets. Expertise in lead generation and business planning, fostering strong client partnerships to achieve organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager - Sales & Account Management
Teamlease Services Ltd, Delhi
New Delhi
05.2023 - Current
- Pitch and consultatively sell Apprenticeship and skilling programs to senior leaders and C-suite executives of mid-to-large institutional companies.
- Advise organizations on Apprenticeship-related trends and guide strategy for workforce implementation.
- Create sales plans, forecasts, and strategies to meet targets and drive consistent account growth.
- Pursue and negotiate with medium and large prospects to align sales terms with business goals.
- Drive revenue growth within existing accounts through upselling and cross-selling of learning, HCM, training services, and LMS solutions.
- Understand client business structures and build relationships across levels (CxOs, HR, Procurement) to uncover additional sales opportunities.
- Coordinate with MSDE/MOE/MCA to resolve client-related scheme issues and share industry insights to support government initiatives.
- Own and manage key client relationships with a deep understanding of their strategic priorities.
- Serve as the primary liaison between key clients and internal teams, ensuring timely delivery on client goals.
- Introduced strategies that enhanced team efficiency and resolved process issues, improving client experience.
- Conducted performance reviews and offered feedback to support team development and growth.
- Worked closely with cross-functional teams to align on goals and ensure smooth collaboration and communication.
Associate(Sales Operations)
BYJU’S
10.2020 - 07.2021
- Audit of appointment calls made by Calling team to clients and ensured proper discrepancies are notified to concerned manager to rectify them on a real-time basis
- Handled multiple segment clients of K3 (1st-3rd), K9 (4th-9th) and K12 (10th-12th) in West Bengal, Assam, Orissa, Bihar, Gujarat and Maharashtra
- Achieved daily target of 100 calls audited of languages Hindi, Marathi, English and Bengali
Business Development Associate (BDA)
BYJU’S
06.2019 - 02.2020
- Responsible for Lead Generation, Targeting, Prospecting, Negotiating and Closing of sale
- Counselled parents and students on BYJU'S unique way of learning and converted them into premium subscribers in Aurangabad and Ahmednagar region in Maharashtra
- Achieved individual weekly target of 1.5 Lac, 3 hours of connected calls, and an average of 4 meetings daily
- Punched, Tracked and Managed orders using OrderHive
- Analysed client requirements, specifications , obtained suitable solutions and outlined commercial implications and negotiations
Education
MBA - PGDM - Core
T A Pai Management Institute
Manipal06-2023
B.Tech - Mechanical
Techno India
Saltlake06-2019
Class XII -
Sri Chaitanya Techno School
Visakhapatnam, AP03-2015
Class X -
Delhi Public School
Farakka03-2013
Skills
- Strategic planning
- Relationship building
- Cross-functional teamwork
- Business planning
- Sales management
- Lead generation
Certification
- Coursera certified in Digital Strategy and Business Opportunity from Digital Marketing Institute, 2022
- Coursera certified in Excel Skills for Business from Macquarie University, Sydney Australia, 2022
- Completed Vocational Training from NTPC Kahalgaon, 30 days - working of different equipments and their role in power generation cycle
- Completed 100 Hours Domain Knowledge Training on C Programming, AI & Robotics, Ansys, Apti & Soft Skill by National Academy Of Skill Development, Kolkata, 30 days
- Certified in RC Aircraft Design and Fabrication workshop- Aerocrats, Kolkata, 7 days
Projects
TENHARD INDIA PVT LTD (30 days) - Marketing Trainee, Involved in market research and preparing report to identify current brand awareness in the market, Analyzed telemarketing and digital aspects of the company to enhanced lead generation process and increase subscriber count for the service
SUMMER INTERNSHIP
- Skilling India Management Intern April 2022-June 2022
- Developed Go-to-Market strategy to increase the offline presence as well as the sales of company product
- Responsible for creating digital marketing strategy for the brand by identifying pain points of targeted segment
- Designed and created a spreadsheet for Peakmind with properly defined lead stages to maintain proper record of potential B2B leads
- Led 10 member sales team for market penetration of Peakmind’s programs
- Collaborated with cross- functional teams of with sales, product development and content to align effective marketing initiatives
- Responsible for generating 500 leads in 2 months as a part of sales outreach by attending events and engaging in LinkedIn groups
- Generated 2 premium accounts for Peakmind with 500 students in each account within 2 months
- Conducted market research and competitor analysis for new product launch of Peakmind
- Developed and enhanced WhatsApp and Email drip campaigns to increase growth and awareness of new product launch
- Initiated the first Telegram community for the firm to increase client engagement and awareness
- Handled and improved metrics for B2B growth of Peakmind
UG INTERNSHIPS
- BYJU’S Business Development Intern January 2019 – April 2019
- Cold called leads and maintained lead funnel using LeadSquared
- Managed the entire sales process from targeting and prospecting to closing the sale
- Developed and maintained effective reporting system for tracking prospects from initial inquiry to closure
- Face to face client handling from initial counselling to closing through direct sales- average 5 meetings a day
- Achieved weekly revenue targets of 1 lakh
Languages
Bengali
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Affiliations
• Mechie Of The Year- Winner of Department fest competition of Techno India Main Saltlake, Kolkata includes
various rounds based on departmental subjects
• Best Performer In Drama- Winner of Skit competition by Mechanical Department of college
Timeline
Manager - Sales & Account Management
Teamlease Services Ltd, Delhi
05.2023 - Current
Associate(Sales Operations)
BYJU’S
10.2020 - 07.2021
Business Development Associate (BDA)
BYJU’S
06.2019 - 02.2020
MBA - PGDM - Core
T A Pai Management Institute
B.Tech - Mechanical
Techno India
Class XII -
Sri Chaitanya Techno School
Class X -
Delhi Public School
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