A strong visionary professional with 23+ years of verifiable success in achieving revenue, profit & business growth objectives within start-up, turnaround and rapid-change environments
Change Agent expert in outline the scope of work and identify & map out schedules, milestones and required resources to meet the project objectives
Creative problem solver & collaborator with reputation for developing & carrying out communications to the company's senior stakeholders, company staff and internal & external project teams
Exhibited excellence in gathering client's business challenges & technologies to understand their business needs
Expertise in managing entire business operations with key focus on bottom line profitability and customer satisfaction by ensuring optimal utilization of resources, business partners & other key stakeholders
Distinguished capabilities of working in an integrated matrix with client, stakeholders, partners, sales, marketing insight and marketing professionals to make recommendations based on analyses and experience
Knowledge of a variety of analytic tools like SAS & SPSS and extensive technology, industry and product research
Successful career chronicle in delivering transformational solutions for multiple requirements; achieved profit & business growth objectives; track record of leading high-performance cross-functional teams of 10-50+ members
Proven track record of publishing white papers at various forums
· Heading digital lead generation projects (event-based digital campaign management application, UNICA) for BFSI. Presales and initial scheduling to planning of delivery. Responsibility not limited to client meetings, project presentations, planning, design, development, testing, delivery and implementation.
· Project head of the Customer Centric e-Campaign of 2 leading banks
Spearheaded strategic insightful & impacting programs for BUs, Corporate Strategy, Office of CEO, CMO and CSO
Conducted resource assessments, managed program, budget reconciliation, risk, compliance, data fulfillment and training
Formulated & established strategic 3-year roadmap for Wells Fargo GCC
Managed the sales data operations for India sales of Global Technical Solution (GTS), performed advanced analysis and performance measurement of sales pipeline in IBM
Collaborated with Sales & Account Leaders / Managers including business finance & controllers on sales performances, trends for top-line & bottom-line movement in IBM
Gathered & validated business requirements for AOL’s analytics & business analysis, translated the same into functional specifications and visualized data
Prepared report using SAS procedures ODS like Excel, worked on process automation using SAS & Excel Macros and performed Verbatim Analysis on customer surveys using SPSS
Took ownership of Regional Business Scorecard & HR Analytics including performance management, executive elevation and training impact & evaluation
Fronted various digital lead generation projects (event-based digital campaign management application, UNICA) for BFS segment
Performed analysis using analytics & project management techniques like Market Mix Modeling and Bootstrapping
Worked on data analysis & visualization for printers & computers for Americas, APJinC for BUs and Global Sales Operations
SME for strategic initiatives to measure efficiency, metrics, cost benefit analysis and in-sourcing
Strategic Partner and Owner of campus hiring program from IIT, ISI, NITs and School of Economics for internship and post graduate/Engineer hiring
Marketing Strategist for HCL Infosystem’s emerging technology portfolio Marketing Strategy Partner to HCL Service’s CEO and the management Core Committee Member of first IoT Congress by IET in partnership with Aeris Communication
Delivery Partner of corporate strategy for global strategic programs in HP
Patent Applicant on Channel utilization and multiple whitepapers Strategy & Planning Manager of Enterprise Marketing (HPE, APJinC) on marketing effectiveness and measurements
Project Head of Customer Centric e-Campaign Model for 2 leading Indian banks
Regional Contract Administrator and Service Sales Driver for Compaq Global Services (IND-east) in Compaq/HP
Auditor & Zonal Transition Owner, during HP- Compaq merger