Sara Albury
Hebron
Summary
Dynamic professional with a proven track record in special education and customer-focused roles, notably at Boone Grove Middle School. Excelled in creating supportive environments and enhancing learning through empathy and classroom organization. Skilled in conflict resolution and verbal communication, significantly improving student engagement and safety. Demonstrated exceptional ability to meet diverse needs, ensuring positive outcomes in educational and customer service settings.
Overview
25
25
years of professional experience
Work History
Special Education Paraprofessional
Boone Grove Middle School
08.2024 - Current
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Monitored student classroom and outdoors activities to promote student safety.
- Maintained positive attitude and affirmatively communicated with each student.
- Offered student support through special accommodations, extra assistance, and assessments.
Mortgage Loan Officer
Guild Mortgage
08.2021 - 06.2023
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
Restaurant Manager
Schoop's Hamburgers
08.1999 - 07.2021
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Education
No Degree - General Studies And Medical Studies
Ivy Tech Community College
Valparaiso, INGED -
TF South
Lansing, IL05-2000
Skills
- Teacher assistance
- Learning disabilities support
- Classroom organization
- Verbal and written communication
- Conflict resolution
- Nonverbal communication
- Life skills development
- Autism and spectrum disorders
- Special needs
- Personal hygiene assistance
Timeline
Special Education Paraprofessional
Boone Grove Middle School
08.2024 - Current
Mortgage Loan Officer
Guild Mortgage
08.2021 - 06.2023
Restaurant Manager
Schoop's Hamburgers
08.1999 - 07.2021
No Degree - General Studies And Medical Studies
Ivy Tech Community College
GED -
TF South
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