Sarabjeet Singh
Nanaimo
Overview
2
2
years of professional experience
Work History
Customer Service Manager
Walmart
Nanaimo
02.2024 - Current
- Trained and mentored team members to enhance customer service skills and knowledge.
- Resolved customer conflicts through active listening and effective problem-solving techniques.
- Led initiatives aimed at increasing customer satisfaction and retention rates.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
Admin Assistant
Vancouver Island Health Authority
Nanaimo
05.2025 - Current
- Assisted with referrals and prepared medical records for patients.
- Managed medical records using an electronic health record system.
- Communicated effectively with other healthcare staff members regarding patient care plans.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
Laboratory Clerk ( Casual )
Vancouver Island Health Authority
Port Alberni
06.2025 - Current
- Assisted in the preparation and organization of laboratory samples for testing procedures.
- Executed data entry tasks with precision to maintain accurate laboratory records.
- Maintained confidentiality of patient information in accordance with regulatory standards.
- Processed specimens for testing including centrifuging, aliquoting, labeling, and preparing slides.
Youth Support Worker ( Casual )
Bonaventures Support Services
Parksville
06.2025 - Current
- Assisted in developing individual care plans for clients to ensure their safety and well-being.
- Assisted clients with daily activities such as bathing, dressing, and grooming.
- Developed positive relationships with patients by demonstrating empathy and respect for their needs.
- Administered medications according to physician's orders and monitored responses to treatment regimens.
Education
Diploma - Tourism And Operations Management - GPA 2.69
Lambton College
Sarnia12-2022
Grade 12 - Arts- 86 CGPA
CT Public School
Jalandhar04-2020
Certificate - Medical Terminology
St. John Ambulance
OnlineSkills
- Customer relationship management
- Team training
- Conflict resolution
- Quality assurance
- Data entry accuracy
- Patient record management
Timeline
Laboratory Clerk ( Casual )
Vancouver Island Health Authority
06.2025 - Current
Youth Support Worker ( Casual )
Bonaventures Support Services
06.2025 - Current
Admin Assistant
Vancouver Island Health Authority
05.2025 - Current
Customer Service Manager
Walmart
02.2024 - Current
Diploma - Tourism And Operations Management - GPA 2.69
Lambton College
Grade 12 - Arts- 86 CGPA
CT Public School
Certificate - Medical Terminology
St. John Ambulance