Goal oriented and achievement driven 12.2 years of outstanding credit, underwriting, operation, fraud detection and prevention, audit, Compliance, document and background checks. In depth knowledge of loan processes, Expertise in underwriting loans, process management, operations, analysis of portfolio, audit & compliance and channel management. Closely worked with other departments to manage the portfolio of the company.
Currently working role in RB-Collection & Underwriting: Centralized credit underwriting officer retail credit.
Process underwriting of cases along with handling forwards with DOP of Rs.15lacs
Making loan eligibility decisions and approving or rejecting applications.
Analyzing Financials, CAM underwriting, Strengths as well as Deviations.
Application used for sanctioned the loans Omni & CAS (customer acquisition system).
Quality Check points should be measure before sanction the case like loan scheme, Cibil checking, document verification, ROI, FOIR (fixed obligation income ration), KYC & banking details, Property details.
Clearing the Dedupe cases from the tray and initiating the FI & PD, FCU query and FCU audit pending reports & underwriting (Field investigation for the profiles & Post discussion & processing the underwriting cases) on daily productivity.
Telephonic discussion with customers for Salaried cases, Cross checking with PD sheet and pitching proposals.
Monitoring the quality of cases processed by team through QC and providing essential feedback to the team members.
Co-coordinating with CPA teams for rectifications on daily basis and Coordinating with Operations for Disbursement process.
Ensuring compliance with company policies and guidelines.
Conducted thorough due diligence on prospective clients, ensuring accurate assessment of their creditworthiness
MIS handling activity on monthly basis and prepare analysis based on different data to measure quality of assessment, risk monitoring.
Provides training to struggling stakeholders on monthly basis to enhance quality business and minimizing risk.
Investigated and evaluated customers for creditworthiness and potential risk factors.
Work cross-functionally with sales, management, and other departments to maintain effective operations.
Resolve the queries and issues for reworking sanctioned cases on daily basis, Tray monitoring, escalation handling and Analyzing all type of related MIS on Vendor activates.
Responsible for Audit observations and reverts for better process and ensure Quality improvement.
Responsible for reducing the TAT in processing the files & Process implementation and improvement.
Performed Monthly and Quarterly call audits, Facing challenges to Increase audit queries.
Manager (M3) for personal loans
Kotak Mahindra BANK
07.2018 - 09.2021
Underwriting of Personal loan as per company guidelines and policy.
Approval Authority for Personal Loan 4.5 lacs.
Approving bases on deviation authority.
Verify the credit worthiness of customers and assessing them for recommending the personal loans.
Ensuring that all documents (KYC, Salary Certificates, Bank Statements) submitted by the customers are in regulation with bank norms and procedures and preparing various CAM’s (Credit Approval Memos) facilitating the credit officer for granting of personal loans.
Networking with other banks to understand the market trends, delinquency and fraud aspects.
Regularly monitor the process, suggesting improvement and giving feedback on process loopholes.
Vendor management: Handling 4 agencies to carry out document checks, profile checks and investigation.
Training agencies to conduct document verification and investigation effectively.
Asst. Manager (E1) for Two Wheeler and Personal loans
HDFC BANK
02.2016 - 06.2018
Underwriting of two wheeler as per company guidelines and policy.
Approval Authority: for Two wheeler 1.25 lacs and personal loans 7.5 lacs.
Approving bases on deviation authority.
Exclusive Dealer Visits to “Key Dealerships” and enabling business.
Liaising with sales, operation and risk units for smooth flow of files.
Training vendors, sales team, and back end team on loan policies, TAT and KYC documents.
Handling End-to-End process of Login.
Reviewing the portfolio on regular basis to understand the delinquent profiles.
Follow up with the collection team on the delinquent cases.
Conducting checks on documents (KYC documents, bank statements, Registration documents, Form 16 and ITR’s, Financial documents given for loan applications through external agencies. Also conduct Visit residence and office verification of customers.
Process associate
Ivangel Sales & Service (P) Ltd. Behalf of Kotak Mahindra Ltd
06.2013 - 12.2015
Underwrite the loan applications & analysing the eligibility calculation for PL product.
Process Management: Good process of files flow and ensuring Dedupe check, Risk intelligence and control tracking, TAT monitoring, Supervising data entry work of co-ordinators. Ensure that the complete work is foolproof / non risk oriented.
Co-ordination with concern depts. Like the sales, Operations for smooth disbursal of loans, to make sure that TAT is at the Minimal which has resulted in Good Publicity through word of Mouth which in turn resulted in good inflow of Customers.
Verifying KYC Documents, Financial Documents are like Payslip, Salary Certificates, Form -16, ITR Copies (Prop, Pvt Ltd, Ltd co), 6m business bank statement, Vat Returns, Audit Reports,Analyzing Financial tool for Business Profit, Company T/o and Gross Margins bases, Calculation of DSCR, identification of monthly obligations and chq bounces, Met the customer and analyse the customer worthiness, market feedback, business locality & activity with setup of Business , etc.
Monitoring on Timely preparation and submission of MIS reports and various other periodical reports.
Education
Master of Business Administration - Finance & Marketing
Andhra University
01.2013
Bachelor of Computer Application - undefined
MCRV University Bhopal
01.2010
Skills
Underwriting Skills
Interests
Interest & Activities : Listening music, Playing Cricket and Reading Books
Accomplishments
Awarded as the best Credit –Manager & Location Handle.
Was given additional responsibility of handling team.
Very well manage the Work on critical situation and handle by alone.
Was given addition location -Deliver the Volume stand alone with Quality of Product without make an Error.
Pre-Processing team achieved more than 100% productivity level continuously for last 3 month and is capable enough to work wonders.
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.