Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Bott

Experienced Customer Support Professional
North Vernon

Summary

Motivated professional with a strong work ethic and adaptability. Exceptional interpersonal skills enhance collaboration and communication. Proven ability to work independently and rapidly acquire new skills to meet challenges.

Overview

3
3
years of professional experience

Work History

Direct Support Professional

Rescare
Butlerville
02.2026 - Current
  • Performing personal care tasks, including feeding, ambulation, and medical monitoring.
  • Assist with fostering positive relationships between individuals served and their housemates.
  • Ensuring client safety and maintaining a safe environment.
  • Encouraging self-help activities.
  • Completing daily household chores.
  • Accompanying clients to scheduled appointments.

BDC Rep

Hubler Honda
Columbus
01.2025 - 08.2025
  • Capture incoming leads and contact them immediately with a call, text, email.
  • Set appointments with customers to come in and visit the dealership.
  • Go into older leads and call, text, email.
  • Communicate with Sales managers and sales staff about conversations and questions any leads have.

Service Advisor

Nissan of Columbus
Columbus
11.2023 - 08.2024
  • Greet service customers arriving for their appointments, communicate and actively listen to their needs.
  • Call and communicate with customers on any other vehicle needs that the tech finds while work is being completed.
  • Making sure to get vehicles in and out in a timely manner by communicating with techs and other service advisors.

Online Grocery Shopper

Wal-Mart Supercenter
Columbus
02.2023 - 11.2023
  • Managed concurrent orders to ensure timely completion and customer satisfaction.
  • Used handheld device to pick multiple customer grocery orders efficiently throughout the day.
  • Sorted totes by stock keeping unit (SKU) numbers to streamline order processing.
  • Delivered totes to customers upon arrival, facilitating a seamless pickup experience.

Education

High School Diploma -

Jennings Country High School
North Vernon, IN
05-2014

Skills

  • Client advocacy
  • Customer service
  • Problem solving
  • Multitasking
  • Organizational skills
  • Time management
  • Excel proficiency
  • Microsoft Office suite
  • Attention to detail
  • Communication skills
  • Goal orientation
  • Self-starter

Timeline

Direct Support Professional

Rescare
02.2026 - Current

BDC Rep

Hubler Honda
01.2025 - 08.2025

Service Advisor

Nissan of Columbus
11.2023 - 08.2024

Online Grocery Shopper

Wal-Mart Supercenter
02.2023 - 11.2023

High School Diploma -

Jennings Country High School
Sarah BottExperienced Customer Support Professional