Sarah Bradbury
Lapel
Summary
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
25
25
years of professional experience
5
5
years of post-secondary education
Work History
Server
Wild Eggs
Fishers
03.2026 - Current
- Took and processed food orders accurately and promptly.
- Delivered food orders promptly and courteously.
- Assisted customers with menu selections and dietary needs.
- Supported team members during busy service hours to enhance efficiency.
- Assisted in training new servers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Manager
Denny's
Anaheim
06.2012 - 06.2014
- Oversaw daily operations, maintaining efficiency and quality standards.
- Supervised daily operations to ensure smooth restaurant functionality.
- Managed inventory levels and coordinated supply orders for optimal service delivery.
- Monitored compliance with health regulations and restaurant policies consistently.
- Monitored staff performance and addressed issues.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Server
Denny's
Anaheim
02.2012 - 06.2013
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed food orders accurately and promptly.
- Assisted customers with menu selections and dietary needs.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with kitchen staff to ensure timely food delivery.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Supported team members during busy service hours to enhance efficiency.
Server
Denny's
Riverside
06.2008 - 05.2010
- Provided exceptional customer service in a fast-paced dining environment.
- Upsold menu items to enhance guest dining experience effectively.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Resolved customer complaints with professionalism and empathy.
- Followed health and safety guidelines to ensure a safe environment for all guests.
Hostess Manager
Cask n' Cleaver Steak House
Corona
06.2002 - 02.2007
- Managed front-of-house operations and coordinated seating arrangements for optimal flow.
- Developed schedules to ensure adequate coverage during peak dining hours.
- Collaborated with management to enhance overall guest satisfaction initiatives at the restaurant.
- Trained new hostesses in customer service and job duties.
- Maintained records of reservations, cancellations, special requests, no-shows.
- Monitored seating arrangements to maximize table utilization and minimize wait time.
- Ensured that all guests received prompt, courteous attention from the hostesses.
Restaurant Hostess
Cask n' Cleaver Steak House
Corona
06.2001 - 06.2002
- Managed reservations and seating arrangements efficiently.
- Monitored wait times and communicated updates to guests effectively.
- Greeted guests warmly upon arrival at the steak house.
- Greeted customers and escorted them to their tables.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
Bachelor of Science - Animation
Art Institute of California Orange County
Santa Ana, CA 09.2006 - 12.2011
Skills
- Food safety compliance
- Food safety knowledge
- Customer service
- Positive guest interactions
- Problem solving
- Shift scheduling
- Strong work ethic
- Positive and professional
References
References available upon request.
Timeline
Server
Wild Eggs
03.2026 - Current
Manager
Denny's
06.2012 - 06.2014
Server
Denny's
02.2012 - 06.2013
Server
Denny's
06.2008 - 05.2010
Bachelor of Science - Animation
Art Institute of California Orange County
09.2006 - 12.2011
Hostess Manager
Cask n' Cleaver Steak House
06.2002 - 02.2007
Restaurant Hostess
Cask n' Cleaver Steak House
06.2001 - 06.2002