Dynamic Property Manager with extensive experience at Fort Wayne Housing Authority, excelling in operational efficiency and stakeholder coordination. Proven track record in enhancing tenant relations and compliance, while implementing innovative systems that improved workflow tracking. Adept at issue resolution and fostering cross-functional collaboration to drive successful outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Property Manager
Fort Wayne Housing Authority
Fort Wayne
06.2025 - Current
Managed concurrent operational workflows across compliance, leasing, resident services, and internal teams to streamline processes
Track processes from initiation through completion, ensuring timelines, documentation, and approvals stay aligned
Audit certifications, calculations, and reports for accuracy and regulatory compliance
Coordinated cross-functional communication between internal departments and external agencies to enhance collaboration
Document decisions, updates, and feedback to keep transparency and accountability
Resolved issues proactively while balancing competing priorities in a regulated environment to maintain operational stability
Freelance Operations Consultant
Self Employed
Fort Wayne
01.2023 - Current
Designed and implemented streamlined systems to improve tracking, documentation, and team coordination
Coordinated cross-functional collaboration among creative, technical, and administrative teams to ensure project alignment
Managed timelines, feedback loops, and stakeholder communication to facilitate smooth digital product launches.
Audited processes, client data, and communications to find gaps and resolve issues
Delivered operations and program support that enhanced efficiency for small businesses and digital brands
Operations Manager / Property Manager (1099)
JJ Properties / Triple J Properties
01.2023 - 01.2024
Managed operations for multiple commercial and residential rental properties across Indiana and Ohio, ensuring efficient property management.
Led operations across properties, balancing compliance with regulations, maximizing revenue, and fostering positive tenant relations.
Oversaw leasing, tenant onboarding, rent collection, and documentation across multiple properties, enhancing tenant satisfaction and operational efficiency.
Coordinated maintenance, turns, vendor scheduling, and property readiness
Managed evictions, legal coordination, notices, and court related documentation
Built and implemented online systems to transition operations from cash-based processes to organized digital workflows
Senior Property Manager / Operations Manager
Renewing Management
Fort Wayne
08.2019 - 03.2023
Led operations for a 226-unit residential portfolio, coordinating leasing, maintenance, compliance, and vendor teams
Managed budgets exceeding $500K and optimized spending through operational improvements
Managed end-to-end operational processes, ensuring timely tracking of deliverables across multiple work streams
Audited financials and reports, ensuring accuracy and compliance with industry standards
Maintained documentation and communication to facilitate informed leadership decision-making
Balanced strategic planning with daily execution in a high-volume environment
Education
GED -
Fort Wayne Community Schools
Fort Wayne, IN
Skills
Property Management
Lease Management
Tenant Relations
Property Inspections
Issue Resolution
Stakeholder Coordination
Operational Efficiency
Operations Management
Property Management Software
Workflow Tracking
Process Documentation
Remote Team Coordination
Time management
Cross-functional dialogue
Team collaboration
Certification
• Fundamentals of LIHTC • Public Housing Calculations • RAD Certification • Certified Life Coach