Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Grogg

Fort Wayne,IN

Summary

Dynamic and results-driven professional with a strong work ethic and proven machinery operation skills at Dreyer's Grand Ice Cream. Recognized for enhancing production efficiency and fostering teamwork while ensuring compliance with safety standards. Adept at problem-solving and maintaining high-quality output, contributing to a positive workplace culture.

Overview

11
11
years of professional experience

Work History

Machine Operator

Dreyer's Grand Ice Cream
01.2022 - Current
  • Operated machinery to produce high-quality ice cream products efficiently and safely.
  • Monitored production processes to ensure compliance with safety standards and quality control measures.
  • Trained new operators on equipment usage, safety protocols, and production procedures.
  • Conducted regular maintenance checks on machinery to minimize downtime and enhance performance.
  • Follow all safety procedures and wear required PPE.
  • Identify issues with machinery and correct minor malfunctions or notify maintenance.
  • Perform routine cleaning and basic maintenance
  • Inspect products for defects and ensure they meet quality standards
  • Collaborated with team members to optimize workflows and improve overall production efficiency.

Assistant Manager

Conlee Oil Company
01.2017 - 05.2021
  • Facilitated regular performance reviews, providing constructive feedback that supported employee growth and development.
  • Managed scheduling processes to align staffing needs with operational demands, ensuring service excellence at all times.
  • Supervised day-to-day operations to meet performance, and service expectations.
  • Monitored cash intake and deposit records.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.

Assistant Manager

Applebee's Neighborhood Grill & Bar
04.2014 - 08.2016
  • Mentored staff on best practices, enhancing team performance and fostering a culture of continuous improvement.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Education

GED -

Garber
Bay City, MI

Skills

  • Strong work ethic
  • Attention to detail
  • Machinery operation
  • Teamwork and collaboration
  • Workplace safety
  • Problem-solving
  • OSHA
  • Supervising experience
  • Food service
  • Communication skills
  • time management
  • organizational skills
  • communication skills
  • customer service

Timeline

Machine Operator

Dreyer's Grand Ice Cream
01.2022 - Current

Assistant Manager

Conlee Oil Company
01.2017 - 05.2021

Assistant Manager

Applebee's Neighborhood Grill & Bar
04.2014 - 08.2016

GED -

Garber

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Sarah Grogg