Sarah Kallungal
Learning And Development Specialist
Trivandrum, Kerala,
Summary
Motivational Training Specialist excited to develop successful training plans that meet dynamic company and employee needs. Highly effective at conducting personal and group training sessions focused on topics such as Interpersonal Skills, Communication Skills and Business Etiquette. Enthusiastic personality with a hands-on, creative style. Ready to apply more than 6 years' experience to a challenging long-term position.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Senior Business Skills Trainer
Tata Consultancy Services
Trivandrum
05.2020 - Current
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals.
- Created curricula, instructions, documents and written tests for various types of training courses.
- Developed and implemented updating training programs for 45000 trainees.
- Trained and mentored more than 10 Business Skills Trainers
- Identified issues, analyzed information and provided solutions to problems using critical thinking.
- Organized and participated in team-building activities to enhance working relationships.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Managed new employee orientation training process for more than 10000 employees each year.
- Delivered new employee onboarding and training sessions via Webex and Microsoft Teams.
Business Skills Trainer
Tata Consultancy Services
Trivandrum
09.2016 - 04.2020
- Conducted training sessions on Business Skills for newly joined employees
- Organized learning events at centre level
- Prepared variety of different written communications, reports, presentations and documents.
- Created content and learning programs to help amplify Business Skills among employees
- Conducted special training sessions for employees from various global centers including Japan, Europe, Australia, Singapore and China
Education
Master of Arts - English Language And Literature
All Saints College, University of Kerala
Kerala, India 04.2014 - 12.2016
Bachelor of Arts - English Language And Literature
All Saints College, University of Kerala
Kerala, India 04.2011 - 02.2014
Skills
Training program development
Certification
CELTA
Timeline
Senior Business Skills Trainer
Tata Consultancy Services
05.2020 - Current
CELTA
02-2020
Business Skills Trainer
Tata Consultancy Services
09.2016 - 04.2020
Master of Arts - English Language And Literature
All Saints College, University of Kerala
04.2014 - 12.2016
Bachelor of Arts - English Language And Literature
All Saints College, University of Kerala
04.2011 - 02.2014
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