Sarah Kauffman
Delphi
Summary
Dynamic professional with a proven track record at Subaru of Indiana Automotive Inc., excelling in customer relations and conflict resolution. Adept at enhancing workflow efficiency and training new team members. Recognized for attention to detail and a strong ability to adapt, consistently achieving high-quality results in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Team Lead
Dana
07.2024 - 09.2025
- Assisted team in daily operations, learning core processes and procedures.
- Supported daily planning and execution, ensuring alignment with team objectives.
- Contributed to team meetings, sharing insights and ideas for improvement.
- Collaborated with colleagues to enhance workflow efficiency, safety and task completion.
- Adapted quickly to changing priorities, maintaining focus on key tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
Automotive Paint Repair
Subaru of Indiana Automotive Inc.
11.2020 - 07.2024
- Repair paint defects by matching paint color and smoothing out clear coat after utilizing a heater.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Logged all defects repaired on each vehicle with location of repair and how repaired information included.
Sales Representative
Phillips Steel Company
03.2019 - 05.2020
- Developed strong customer relationships to enhance satisfaction and loyalty.
- Identified client needs and recommended appropriate products to boost sales.
- Conducted product demonstrations, effectively communicating features and benefits.
- Resolved customer complaints promptly, maintaining positive company reputation.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Accounting Clerk
Phillips Steel Company
06.2018 - 03.2019
- Processed vendor invoices and reconciled discrepancies to ensure timely payments.
- Maintained accurate financial records using accounting software for reporting purposes.
- Assisted in preparation of monthly financial statements, ensuring compliance with regulations.
- Day-to-day invoicing
- Managed accounts payable workflows, enhancing efficiency through automation tools.
- Collaborated with cross-functional teams to streamline budgeting processes and improve accuracy.
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Managed accounts payable and receivables.
Education
High School Diploma -
Renaissance High School
Long Beach, CASkills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Clerical support
- Administrative support
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Payment processing
- Invoice processing
Accomplishments
- Brought in $1.6 million in revenue for Phillips Steel Company in my first year in sales.
- Reorganized records and included electronic records of payments made and received for Phillips Steel Company
- Achieved more on time payments by updating records with accuracy and efficiency.
- Documented and resolved repeat defects which led to repairs/updates on robots to prevent same defects.
Languages
English
Native or Bilingual
Timeline
Team Lead
Dana
07.2024 - 09.2025
Automotive Paint Repair
Subaru of Indiana Automotive Inc.
11.2020 - 07.2024
Sales Representative
Phillips Steel Company
03.2019 - 05.2020
Accounting Clerk
Phillips Steel Company
06.2018 - 03.2019
High School Diploma -
Renaissance High School