Sarah Kieninger

• Oversee daily operations of 166-unit residential high-rise property.

• Facilitated resident relations, lease renewals, conflict resolution, and policy enforcement to enhance community satisfaction.

• Market and lease vacant units, conduct tours, and process applications.

• Coordinate maintenance requests, supervise vendors, and ensure timely work completion.

• Developed and managed budgets while monitoring expenses to ensure financial health of property.

• Compiled occupancy, financial, and performance reports for ownership to inform decision-making.

• Train and lead on-site staff to deliver excellent service.

• Maximized rental income while minimizing expenses.
• Decreased delinquency by $300k in 6 months.
• Planned and executed promotional activities, resulting in increased occupancy rates.
• Maximized rental income and minimized expenses, enhancing overall property profitability.
• Conducted regular inspections to identify and address property damage proactively.

• Managed all aspects of building occupancy and maintenance to ensure tenant satisfaction
• Coordinated with tenants and vendors to effectively address maintenance and facility needs
• Meets with prospective tenants to show properties, conduct interviews, receive rental applications and explain terms of occupancy
• Processes applications and conducts credit checks
• Collects monthly fees and maintains records of payments and rental activity
• Collected monthly fees and maintained accurate records of payments and rental activities
• Collaborates with property management team to produce advertising materials
• Supported team projects by completing various assigned tasks.

• Consistently achieved the highest guest check averages among all full-time servers through suggestive selling and dessert-to-go orders
• Recognized as Lead Server, overseeing opening/closing and mentoring new servers on menu items and company policies.
• Assisted colleagues during rush periods to enhance teamwork and deliver exceptional service for guest dining experiences.

• Coordinated with onsite operations, lenders, investors, and executives to support due diligence process for transitions
• Conducted audits of pre-takeover systems, reports, leases, and documents to ensure compliance and accuracy
• Collaborated with support teams to complete transition checklist and delegate tasks effectively

• Met with potential renters to guide them through tours of available units
• Followed up promptly on leads to enhance renter engagement
• Performed background checks, credit checks, and other tasks to qualify potential renters.
• Conducted background and credit checks to ensure qualified renters
• Handled the collection of rent payments, security deposits, and application fees
• Provided excellent customer service to tenants providing personalized service
• Maintaining clean workspaces and common spaces including the office and onsite facilities.