Summary
Overview
Work History
Education
Skills
Certification
Timeline
RegisteredNurse

SARAH LEFFLER

Registered Nurse
Plainfield,IN

Summary

Patient-oriented nurse with eight years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with the Post-partum OB, Newborn, GYN Med Surge and Cardiac specialty.

Overview

15
15
years of professional experience
8
8

Years of nursing experience

7
7

Years of customer service and operations experience

Work History

Postpartum/GYN Medical Surgical Registered Nurse

St. Vincent
05.2019 - Current
  • Providing quality care including monitoring, recording and evaluating medical conditions for up to four postpartum patients
  • Providing quality care including monitoring, recording and evaluating medical conditions for up to four newborn patients
  • Coordinating with all the members of the health care team to meet discharge planning needs to discharge a stable patient within 48-72 hours of delivery
  • Collaborating with unit staff to provide education on newborn care, postpartum care and post-op recovery
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Managed caseload of up to five post -op GYN and Plastics patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
  • Managed each patients' pain by implementing pharmacological and non-pharmacological pain management interventions.
  • Utilized Sunrise and CPN to document data related to patient care such as medications, interventions and patient responses.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.

Progressive Cardiac Care Registered Nurse

St. Vincent
09.2017 - 01.2020
  • Provided quality care including regular monitoring, recording and evaluating medical conditions for up to four progressive care patients
  • Collaborated with unit staff to create a calming environment that promotes safety and healing
  • Interacted and communicating with patients and medical staff of all ethnic backgrounds to provide quality holistic care
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Monitored patient reactions after administering medications and IV therapies.
  • Managed up tp four patients recovering from medical or surgical procedures.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.

Training Specialist

CNO Financial
03.2012 - 08.2015
  • Applied critical thinking skills to develop training material utilized by over 100 associates
  • Trained new and existing employees on systems and procedures
  • Partnered with other departments to achieve company goals and initiatives
  • Trained and mentored up to twenty new personnel hired to fulfill various roles.
  • Conducted weekly assessment sessions to assess skill levels and areas of strength and weakness.
  • Developed training handbooks and reference materials for four lines of business.
  • Collected data on program effectiveness to develop modifications and improvements to curricula.
  • Assessed additional needs based on training progress and collaborated with management to meet requirements.
  • Developed lesson plans, instructional materials and written practice tests for every department supported.
  • Wrote training manuals for new hire employees and call center positions according to strict company guidelines and standard operating procedures.

Health and Life Senior Agent Care Representative

CNO Financial
01.2010 - 03.2012
  • Utilized problem solving skills when on calls while meeting quality control requirements for up to 100 calls per day
  • Utilized critical thinking and investigative capabilities to locate the root cause of an issue
  • Assisted with new employee education and training
  • Informed clients of policies and procedures.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Helped address client complaints through timely corrective actions and appropriate channels.
  • Resolved complaints using established follow-up procedures.

Education

Bachelor of Science - Nursing

Marian University
Indianapolis, IN
08.2017

Bachelor of Science - Human Resource Management And Business Management

IUPUI - Kelley School of Business
Indianapolis, IN

Skills

  • Nursing workflow management
  • Emergency response
  • Patient management
  • Clinical judgment
  • Needs assessment
  • Physical assessment
  • Medication administration
  • Patient education
  • Vital signs monitoring
  • ERS systems

Certification

  • Registered Nurse License (RN) - State Board of Nursing
  • Basic Life Support Certification (BLS)
  • Neonatal Resuscitation Program Certification (NRP)
  • Professional Health Insurance Associate Certificate (HIA)
  • Professional Health Insurance Advanced Studies Certificate (PHIAS)

Timeline

Postpartum/GYN Medical Surgical Registered Nurse

St. Vincent
05.2019 - Current

Progressive Cardiac Care Registered Nurse

St. Vincent
09.2017 - 01.2020

Training Specialist

CNO Financial
03.2012 - 08.2015

Health and Life Senior Agent Care Representative

CNO Financial
01.2010 - 03.2012

Bachelor of Science - Nursing

Marian University

Bachelor of Science - Human Resource Management And Business Management

IUPUI - Kelley School of Business

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SARAH LEFFLERRegistered Nurse