Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Sarah Rose

Sarah Rose

Manager
Bangalore

Summary

Nearly 10 years of experience in the areas of Drug Safety Associate, Senior Medical Officer, and Senior Dental surgeon. Proficient at leading teams for running successful process operations; experienced in developing procedures and service standards. Adept in maintaining an excellent knowledge of case processing conventions and guidelines, client’s procedures and international drug safety regulations. Backed with knowledge and experience in various phases of software development for dental and orthodontic insurance claims handling software. Continuously striving for improvement coupled with excellent administrative aptitude with an eye for detail & commitment to offer quality work. Excellent interpersonal, communication, problem-solving and client servicing skills Good organizational skills with the ability to adapt and adjust to changing priorities and to manage multiple assignments with challenging/conflicting deadlines.

Overview

12
12
years of professional experience
5
5
Languages

Work History

Manager

VH MEDCARE PVT. LTD
Bangalore
07.2023 - Current
  • Cross-trained existing employees to maximize team agility and performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.

Drug Safety Associate

Qinesca Solutions India Private Limited
Mysore
04.2021 - Current
  • Manages quality review of individual case safety reports (ICSR), their full data entry into safety database
  • Responsible to review the information auto populated from IRT to
  • ARISg and the documents disposed
  • Reviews and evaluates Adverse Event case information to determine required action to be taken based on client policies and procedures
  • Assesses the reporter causality as per the reporter comments from the source documents for each Product - Event basis if not auto- populated from IRT
  • Performs validation check to ensure no important AE information is missed to enter in the Database
  • Assesses the Listed/labeled for the Adverse Events reported based on the Reference Safety Information (RSI) or
  • Company Core Data Sheet (CCDS) as applicable
  • Reviews each coded MedDRA term and WHO DD Drug term to ensure accuracy and confirm coding status is resolved
  • Confirms the correct suspect drug was selected and corrects the suspect drug entry if chosen incorrectly by the
  • LPO
  • Notifies the LPO of the change as applicable
  • Reviews the adverse events and assess the seriousness as per Always Serious List, IME list along with reporter seriousness.

Senior Medical Officer

Medi Assist Insurance TPA Pvt. Ltd
07.2019 - 04.2021
  • Analyses claims to determine the extent of the company’s liability, make approval or denial decisions and negotiate settlements with claimants in accordance with policy provisions
  • Responsible for preventing the payment of potentially fraudulent and/or abusive claims utilizing medical expertise
  • A key member of a multidisciplinary team and ensures the best outcomes for clients
  • Specifically adheres to state and federal compliance policies and contract compliance
  • Assist the prospective team with special projects and reporting
  • Coordinates with all team members and shares recent process related updates
  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives
  • Reviews complex claims and incidents to assess correct response, determines the amount of coverage and sent payments to medical facilities or reimbursements to customers
  • Educates other staff on regulations and procedures, managing team efficiently
  • Develops library of information to facilitate system decision-making
  • Supervises completion and submission of required documentation
  • Collaborates with insurance agents and interview claimants to correct errors, rectify omissions and investigate questionable issues.

Medical Officer

Vidal Health Insurance TPA Pvt. Ltd
11.2016 - 07.2019
  • Worked on various phases of software development for dental and orthodontic insurance claims handling software
  • Worked on rule formation for logic configured under software, which is effective in auto adjudication and accessing the details of the claim with procedure notes
  • Worked as Subject matter expertise for new Dental module development with all the sub-benefit
  • Part of IOTN Score-based rule configuration system design and implementation of dental claims processing software module.

Senior Dentist

Mobident
Bangalore
09.2015 - 11.2016

Sai Dental and Medical Clinic
03.2012 - 07.2015

Education

Graduated - undefined

BDS - undefined

Oxford Dental College

Skills

Documentationundefined

Accomplishments

  • HEALTHCARE PROFESSIONAL: DRUG SAFETY
  • ASSOCIATE, SENIOR MEDICAL OFFICER, SENIOR
  • DENTAL SURGEON

Timeline

Manager

VH MEDCARE PVT. LTD
07.2023 - Current

Drug Safety Associate

Qinesca Solutions India Private Limited
04.2021 - Current

Senior Medical Officer

Medi Assist Insurance TPA Pvt. Ltd
07.2019 - 04.2021

Medical Officer

Vidal Health Insurance TPA Pvt. Ltd
11.2016 - 07.2019

Senior Dentist

Mobident
09.2015 - 11.2016

Sai Dental and Medical Clinic
03.2012 - 07.2015

Graduated - undefined

BDS - undefined

Oxford Dental College

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