Sarah Stahl

~Building and maintaining relationships with clients.

~Handling invoice issues, submitting tickets, emails, move ins and move outs.

~Reception, customer service, greet guests

~Communicating with maintenance and property management and cleaning team to ensure building is in best condition.

~ Keeping center clean and tidy.

~Sales-mainly focusing on renewals, upgrades and expansions, ( submitting price exceptions)

~Retaining clients

~Schedule welcome meetings and repairs

~Hosting fun events to keep excitement and help with business networking

~Terminations, debt

~Deadline for reports

ECT..

• Provided clients with knowledge of all cosmetic services being provided.
• Recommended retail products for at-home use.
• Fostered friendly, warm, and exceptional customer experience.
• Flexibly worked evenings and weekends to maintain proper spa coverage.
• Fostered friendly, warm, and exceptional customer experience.
• Sterilized equipment for patient treatments.
• Recommended retail products for at-home use.
• Developed customized facial treatments for individual clients to address specific skin care needs.
• Advised clients on proper home-care regimens.
• Analyzed skin condition and made appropriate product recommendations.
• Stocked treatment rooms with proper supplies.
• Executed laser hair removal and microdermabrasion procedures.
• Educated guests on current promotions, events and services within store or salon.
• Created repeat business by developing long-term relationships with regular customers.
• Trained new estheticians on proper skin care techniques and safety protocols to develop capabilities of individuals and improve team efficiency.
• Assisted in developing monthly promotional campaigns to attract new clients.

• Coordinated activities and projects to plan sales department operations and meet timelines.
• Negotiated prices, terms of sales and service agreements.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
• Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Checked patients portals.
• Helped patients complete necessary medical forms and documentation.
• Created weekly/monthly creative discount texts to send out to clientele from platform.
• Managed multi-line phone system and pleasantly greeted patients.
• Used computer programs and registration systems to schedule patients for routine and complex procedures.
• Doctors Assistant
• Performed Esthetic services that were offered.
• Helped a start up company with ideas and new ways to get going and promoting