Sarah Stahl

The responsibilities of the previous community manager included providing excellent customer service, establishing relationships, demonstrating effective problem-solving abilities, being proactive, and maintaining attention to detail, as even a small error could have significant consequences. In the role of DCM, collaboration with the city manager and support for four centers is required. This involves tasks such as conducting interviews and hiring, training new employees, and serving as a helpful resource for those in need. Additionally, it is important to identify and seize opportunities, understand the products available, and work towards increasing sales and revenue.

• Fostered friendly, warm, and exceptional customer experience.
• Sterilized equipment for patient treatments.
• Recommended retail products for at-home use.
• Developed customized facial treatments for individual clients to address specific skin care needs.
• Advised clients on proper home-care regimens.
• Analyzed skin condition and made appropriate product recommendations.
• Stocked treatment rooms with proper supplies.
• Executed laser hair removal and microdermabrasion procedures.
• Educated guests on current promotions, events and services within store or salon.
• Created repeat business by developing long-term relationships with regular customers.
• Trained new estheticians on proper skin care techniques and safety protocols to develop capabilities of individuals and improve team efficiency.
• Assisted in developing monthly promotional campaigns to attract new clients.

Plus more

~Building and maintaining relationships with clients.

~Handling invoice issues, submitting tickets, emails, move ins and move outs.

~Communicating with maintenance and property management and cleaning team to ensure building is in best condition.

~ Keeping center clean and tidy.

~Sales-mainly focusing on renewals, upgrades and expansions, ( submitting price exceptions)

~Retaining clients

~Schedule welcome meetings and repairs

~Hosting fun events to keep excitement and help with business networking

~Terminations, debt

~Deadline for reports

ECT..

• Coordinated activities and projects to plan sales department operations and meet timelines.
• Negotiated prices, terms of sales and service agreements.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
• Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Checked patients portals.
• Helped patients complete necessary medical forms and documentation.
• Created weekly/monthly creative discount texts to send out to clientele from platform.
• Managed multi-line phone system and pleasantly greeted patients.
• Used computer programs and registration systems to schedule patients for routine and complex procedures.
• Doctors Assistant
• Performed Esthetic services that were offered.
• Helped a start up company with ideas and new ways to get going and promoting