Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Steinhauer

Boonville

Summary

Dynamic customer service professional with a strong background at Craftastic!, recognized for delivering exceptional service and fostering client relationships. Skilled in sales and attentive customer service, I effectively resolved inquiries and enhanced customer satisfaction, ensuring a positive experience. Committed to maintaining high standards of service excellence and creating a welcoming environment.

Overview

2
2
years of professional experience

Work History

Customer Service

Craftastic!
08.2024 - Current
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Promoted exceptional customer service by engaging clients on sales floor.
  • Managed business customer service, responding to requests and concerns promptly.
  • Developed a deep understanding of customer service principles and customer service best practices.
  • Accurately handled cash register transactions while providing excellent customer service.
  • Provided exceptional customer service, addressing concerns professionally and empathetically.
  • Utilized exceptional customer service skills to satisfy all needs.
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Provided customers with reliable, enthusiastic and personalized customer service.
  • Delivered exceptional customer service, addressing diner concerns promptly and professionally.

Substitute Teacher

Warrick County School Corporation
08.2023 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Supervised lunchroom and recess activities.

Day Program Instructor

United Methodist Youth Home
01.2023 - 08.2023
  • Ensured compliance with state curriculum standards by continuously reviewing course materials for accuracy and alignment with guidelines set forth by regulatory bodies.
  • Served as an advocate for the Day Program within the broader school community, promoting awareness about its benefits while fostering positive relationships between program participants and other stakeholders.
  • Used contextual, supplemental, teacher-constructed, activity-based and tactile instructional approaches.
  • Utilized data-driven instruction techniques to identify areas of growth for each student, tailoring lessons accordingly to maximize academic achievement.
  • Promoted a safe and inclusive learning environment through consistent enforcement of classroom rules and expectations.
  • Applied effective classroom management strategies consistently to maintain a productive and orderly learning environment conducive to student success.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.

Education

Bachelor Of Applied Arts - General Studies

IUPUI
Indianapolis, IN
05.2009

Associate Of Applied Arts - Deaf Studies

Vincennes University
Vincennes, IN
08.2008

High School Diploma -

Castle High School
Newburgh, IN
08.2003

Skills

  • Sales and customer service
  • B2B sales and customer service
  • Customer service orientation
  • Customer service background
  • Attentive customer service
  • Customer service mindset
  • Excellent customer service
  • Friendly customer service

Timeline

Customer Service

Craftastic!
08.2024 - Current

Substitute Teacher

Warrick County School Corporation
08.2023 - Current

Day Program Instructor

United Methodist Youth Home
01.2023 - 08.2023

Bachelor Of Applied Arts - General Studies

IUPUI

Associate Of Applied Arts - Deaf Studies

Vincennes University

High School Diploma -

Castle High School

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Sarah Steinhauer