SARAH STEPHENS
Greenwood
Summary
Reliable and hardworking food service professional with over 15 years of experience, including 10+ years as a Shift Lead in fast-paced restaurant environments. Proven ability to supervise teams, maintain food safety standards, and deliver outstanding customer service. Demonstrated leadership at Taco Bell and Steak ’n Shake, with a strong reputation for punctuality, teamwork, and operational efficiency. Ready to contribute strong leadership skills and a customer-first mindset to any opportunity.
Overview
18
18
years of professional experience
Work History
Cafeteria Worker
Rosa Parks Elementary School
Indianapolis, IN
01.2020 - 01.2022
- Maintained strict adherence to health and safety regulations in a high-accountability environment.
- Collaborated with a team to serve a large population within a fixed, time-sensitive window.
Shift Lead
Steak ’n Shake
Greenwood, IN
01.2008 - 01.2020
- Supervised restaurant staff and coordinated shift operations for over a decade.
- Trained employees on food prep, cleanliness standards, and customer service.
- Ensured accurate cash handling, inventory restocking, and team productivity.
- Resolved customer issues effectively while maintaining a positive dining experience.
Assistant Store Manager
Taco Bell
Indianapolis, IN
01.2022 - Current
- Oversee total restaurant operations, ensuring all safety and security protocols are strictly followed.
- Act as the primary point of contact for escalated issues, resolving complex problems under tight time constraints.
- Coordinate staff tasks and monitor real-time performance to meet service-level goals.
Education
High School Diploma -
Center Grove High School
Greenwood, INSkills
- Staff Leadership Roles
- Employee Training Experience
- Food Preparation Efficiency
- Customer Service Expert
- Cash Handling & POS Operation
- Problem-solving
- Verbal and written communication
- Proficient in [software]
- Reliability and punctuality
PROFESSIONAL EXPERIENCE
01-2022
Timeline
Assistant Store Manager
Taco Bell
01.2022 - Current
Cafeteria Worker
Rosa Parks Elementary School
01.2020 - 01.2022
Shift Lead
Steak ’n Shake
01.2008 - 01.2020
High School Diploma -
Center Grove High School