Sarah Tucci
Westfield
Summary
Results-driven Operations Leader with over 3 years of experience in enhancing customer service and implementing performance-driven strategies. Proficient in leveraging software tools to optimize sales goals and improve operational efficiency. Proven track record of fostering team engagement and promoting a culture of continuous improvement.
Overview
6
6
years of professional experience
Work History
Store Manager
Starbucks
08.2025 - Current
- Took initiative to improve store processes and independently identified what needed to be done to keep operations running smoothly.
- Quickly learned new systems and software, using platforms and tools to track performance, inventory, and sales.
- Supported and led my team in delivering high quality customer service, setting clear expectations and coaching employees to exceed our guests standards.
- Constantly pursued ways to boost store performance through workflow improvements, sales-driven ideas, and consistent execution.
Assistant Store Manager
Starbucks
10.2024 - 07.2025
- Took ownership of key responsibilities such as performance accountability, inventory, and driving sales.
- Developed training programs focused on customer service excellence and product knowledge.
- Collaborated with upper management on strategic planning for seasonal promotions and events.
Shift Supervisor
Starbucks
07.2022 - 10.2024
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Monitored inventory levels and coordinated restocking efforts to maintain product availability.
- Implemented process improvements that enhanced service speed and accuracy during peak hours.
Barista
Starbucks
03.2020 - 07.2022
- Managed cash register operations, accurately processing transactions and maintaining financial accountability.
- Maintained cleanliness and organization of workspace, adhering to food safety standards and operational guidelines.
Education
Esthetician License - Esthetics
Christina And Company
West Lafayette, IN06-2023
High School Diploma -
Oak Hill Highschool
Converse, IN03-2020
Skills
- Customer Service Excellence
- Performance Driven Mindset
- Computer & Software Proficiency
- Adaptability
- Culture Building & Team Engagement
Timeline
Store Manager
Starbucks
08.2025 - Current
Assistant Store Manager
Starbucks
10.2024 - 07.2025
Shift Supervisor
Starbucks
07.2022 - 10.2024
Barista
Starbucks
03.2020 - 07.2022
Esthetician License - Esthetics
Christina And Company
High School Diploma -
Oak Hill Highschool