Sarah Wagner
110 N Gladstone Ave
Summary
Proven Assistant Manager with a track record of enhancing customer satisfaction and streamlining operations at Chicago Scoops. Excelled in team leadership and money handling, significantly reducing cash discrepancies. Skilled in fostering strong customer relations and a positive work environment, demonstrating exceptional decision-making and problem-solving abilities.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Chicago Scoops
04.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Crafted high-quality ice cream independently, ensuring consistent product standards.
Swing Manager
McDonald’s
04.2012 - 04.2022
Education
High School Diploma -
Clay High School
South Bend, IN06.2002
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
Timeline
Assistant Manager
Chicago Scoops
04.2022 - Current
Swing Manager
McDonald’s
04.2012 - 04.2022
High School Diploma -
Clay High School
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