Sarah Woods
Plainfield
Summary
Professional business support specialist with strong focus on team collaboration and achieving results. Skilled in administrative tasks, project coordination, and effective communication. Known for reliability, adaptability, and proactive approach to meeting organizational needs. Prepared to make significant impact by streamlining processes and enhancing productivity.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Business Assistant
Dr. David D. Trigg Oral & Maxillofacial Surgery Center
11.2024 - Current
- Coordinated office operations to streamline workflows and enhance productivity.
- Managed schedules and appointments for senior management, ensuring efficient time allocation.
- Developed and maintained filing systems for critical documents, improving retrieval efficiency.
- Assisted in preparing reports and presentations, contributing to strategic decision-making processes.
- Coordinated insurance verification processes to ensure timely approvals and minimize delays in patient care.
- Enhanced claim processing efficiency by verifying patient insurance coverage and eligibility.
- Managed front desk operations, ensuring efficient patient check-in/out and appointment scheduling.
Orthodontic Assistant & Supply Clerk
Avon Orthodontics
11.2021 - Current
- Organizing instruments and supplies to optimize patient efficiency.
- Itero Scanner use daily.
- Delivering dental appliances.
- Bonding and debonding a full set of braces.
- Ordering supplies and equipment as needed for clinic care.
- Passing instruments to the doctor during adjustments.
- Assisted in patient care, ensuring comfort and compliance during orthodontic procedures.
- Prepared treatment areas and sterilized instruments to maintain high safety standards.
- Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
Surgical Assistant
Plainfield Oral Surgery
07.2021 - 11.2021
- Performed pre-operative and post-operative examinations to check patients' vitals and health status.
- Analyzed patient chart data and identification to verify accurate information.
- Organized supply room and ordered supplies and equipment as needed.
- Assisted surgeons during oral procedures, ensuring efficient workflow and patient safety.
- Prepared surgical instruments and maintained sterile environments in compliance with health regulations.
- Educated patients on pre-operative and post-operative care, enhancing their understanding and comfort levels.
Clinical manager/Surgical Assistant
Edison Lakes Oral Surgery
06.2014 - 07.2021
- Organized instruments and supplies to optimize surgical team efficiency.
- Oversaw clinical operations, ensuring compliance with regulatory standards and enhancing patient care quality.
- Developed and implemented training programs for clinical staff, fostering a culture of continuous improvement.
- Communicated with patients after surgery to assess recovery and mitigate complications.
- Performed pre-operative and post-operative examinations to check patients' vitals and health status.
- Created and maintained sterile operating fields to minimize infection risks.
- Analyzed patient chart data and identification to verify accurate information.
- Supervised and scheduled assistants to meet clinical and surgical needs.
- Managed inventory control systems, ensuring availability of necessary supplies while minimizing waste.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
Receptionist/Customer Service Representative
Northern Indiana Health Center
06.2006 - 06.2014
- Answered and directed incoming calls using multi-line telephone system.
- Greeted visitors, assessed needs, and directed to appropriate personnel.
- Prepared, compiled and filed documents as well as reports presented to various parties.
- Maintained daily calendars, set appointments with clients, and planned daily office events.
- Scheduled and confirmed appointments.
- Managed front desk operations, providing exceptional customer service to patients and visitors.
- Coordinated appointment scheduling, ensuring efficient patient flow and reduced wait times.
Education
No Degree - Business Administration
Ivy Tech Community College
Elkhart, IN12-2027
High School Diploma - undefined
Jimtown High School
Elkhart, IN05.2007
Skills
- WinOMS software proficiency
- Skilled in Microsoft Office tools
- Organizational time strategies
- Consistent reliability
- Effective problem resolution
- Detail-oriented approach
- Proficient in managing multiple tasks
- Team leadership
- Strategic decision-making
Certification
- BLS/CPR certified
- DAANCE certified
- Dental Radiology certified
Timeline
Business Assistant
Dr. David D. Trigg Oral & Maxillofacial Surgery Center
11.2024 - Current
Orthodontic Assistant & Supply Clerk
Avon Orthodontics
11.2021 - Current
Surgical Assistant
Plainfield Oral Surgery
07.2021 - 11.2021
Clinical manager/Surgical Assistant
Edison Lakes Oral Surgery
06.2014 - 07.2021
Receptionist/Customer Service Representative
Northern Indiana Health Center
06.2006 - 06.2014
High School Diploma - undefined
Jimtown High School
No Degree - Business Administration
Ivy Tech Community College
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