Sarah Hepzibah D
Chennai
Summary
Dynamic logistics professional with extensive experience at Vestas Wind Technology, excelling in supply chain management and effective communication. Proven track record in optimizing freight cost / executions and enhancing customer service. Skilled in SAP TM and data analysis, driving continuous improvement initiatives to elevate operational efficiency and achieve business objectives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Transport Co-Ordinator
Vestas Wind Technology
05.2020 - Current
- Transport Account holder of Offshore Vestas Nacelle factories/warehouse which includes Carrier – Supplier – Buyer - Factory accountability with consistent high performance.
- Coordinated spot-rate negotiations with carriers, acquiring necessary approvals to optimize transport costs.
- Mainframe system SAP ITM – Planning optimized Freight orders for efficient cost and execution & extend in ensuring the consignments are confirmed by supplier and carrier with all relevant documents.
- Handling Workflow Issues, providing Resolutions for Park & Blocked Invoices / Technical / operational queries related to Transport/Logistic Services.
- Conducted daily/weekly/monthly reports and meetings with carriers, suppliers, and buyers to monitor status and ensure compliance in SAP TM and Power BI-SAC.
- Collaborate with external vendors and internal stakeholders for smooth business flow.
- Training lead for external suppliers and Vestas buyers on Vestas ITM process and portal functions.
- Coordinate PBU to Port of Loading deliveries with Vessel Coordinator and Stevedore.
- Follow up on SAP updates based on requests from our stakeholders according to defined process (SAP MM Module).
- Engaged in continuous improvement activities to enhance operational efficiency.
- Coordinate Customs Clearance for inbound process.
- Supported logistics team stakeholders in enhancing logistics value chain efficiency through collaborative initiatives.
- Contribute in delivering the promised service level to the business.
- Performing activities majorly on Logistics / Supply Chain for Inbound and Outbound deliveries across Europe (NCE region).
Senior Associate PM – Carrier Implementation
FourKites India
05.2019 - 05.2020
- Onboarded International carriers TMS & GPS (Entire Europe) into FourKites service portal for customers/shipper Unilever, Henkel, AB Inbev.
- Scheduled calls with customers and carriers to gain insights into their business structures and integrate systems effectively.
- Collaborated with customers and carriers to propose integration solutions and resolve technical and non-technical queries.
- Coordinated regular calls and emails with carriers and customers to align the integration process based on priority and criticality.
- Evaluated compliance metrics daily to monitor carrier performance and initiated outreach to address discrepancies.
- Analyzed problems with an open mind and developed strategic solutions to effectively resolve issues.
- Created and updated records of customer and carrier progress in the company management information system (SalesForce.com).
Logistics Officer
IMC Limited
05.2018 - 05.2019
- Oversaw logistical operations for aviation turbine fuel, enhancing supply chain efficiency.
- Planned and dispatched ATF for customer Indigo from storage terminal to various airports, aligning with customer requirements and stock availability.
- Perform RCA report recording truck incidents and get approval by logistics lead manager for compensation.
- Coordinating with the chennai terminal and client on transfer of product to selective regions.
- Verified proof of delivery documents and communicated status updates to client.
- Prepare loading and unloading statements.
- Calculating and preparing claimable loss for the product.
- PR & PO SAP entries payment release to the truck vendors.
- Follow up until the POs are approved and ensure the payment is released to the vendors on time.
- Executed ad hoc tasks and reporting activities.
Operational Senior Associate (Damco)
Maersk GSC
08.2013 - 01.2017
- Key process holder for LCL and vital role in FCL and Air imports.
- Handling global Forwarding management for external vendors and internal procurement customers (European countries).
- Using Mainframe Access (KFF- Kewill Freight Forwarding) for creation of Bill of lading, booking documents, follow up and acquire customs documents, send pre-alert for Air shipment.
- Coordinated shipments from origin to final destination, sending timely reminders to clients regarding required actions.
- Provided complete documents to Customs Clearance and coordinated transport for timely delivery of shipments.
- Supported Gulf project customer service by managing inquiries related to ocean export and import processes.
- Resolved customer complaints promptly and effectively, ensuring timely communication within defined time limits.
- Compiled and distributed weekly reports and monthly key performance indicators to relevant stakeholders.
Education
MBA - Logistics And Supply Chain Management
University of Madras
ChennaiBachelor of Arts - Corporate Economics
Women's Christian College
Chennai12th Standard - Commerce & Computer Science
Holy Angels Anglo Indian Hr.Sec.School
Chennai10th Standard - NA
Holy Angels Anglo Indian Hr.Sec.School
ChennaiSkills
- Logistics and supply chain management
- Freight forwarding expertise
- Transportation planning
- Route optimization strategies
- International shipping knowledge
- Cost control measures
- Data analysis
- BI & SAC reporting
- SAP (PE1 and PV1 modules)
- Kewill software expertise
- Microsoft Office Suite
- Software proficiency
- Negotiation skills
- Stakeholder engagement
- Collaboration and crisis management
- Continuous improvement
- Effective communication
- Quick learner
Certification
- White belt in Lean Six Sigma
- Kaizens across organizations.
Accomplishments
- Identified cost savings on container utilization around 2M EUR. – Vestas.
- Continuous improvement for carrier email communication to right pod – Vestas.
- Vendor configuration auto-fetch rates for crucial system setup – Vestas.
- Routing & Discharge port optimization for lane CN – DK (Lindo) – Vestas.
- Identify additional / non-value add cost, Negotiate and waive off cost acquittance with Carriers (saved around 72,992 EUR in 2025) – Vestas.
- Part of management VSM conferences – Vestas.
- System standardization Projects (OOG planning, BI & SAP ITM Dashboard-Transport)- Vestas.
- Training schedule power-automate project – Vestas.
- As part of project management 65+ carriers TMS & GPS integration for customer Unilever Europe at FourKites Inc.
- RCA on major Truck accident- investigating actual root cause, added high value for management to close the incident file. – IMC.
- Successful Migration lead for Customer Service sector (Traveled to Dubai – 3M - 2016) at Maersk.
- Handled migration from Netherlands Key process holder in LCL Forwarding (BL, Booking, Amendment, Consol) at Maersk.
- Handled migration from Netherlands and Belgium for milestones (Export & Import) - Maersk.
- Awarded consistent Extra Mile performer - Maersk.
Hobbies and Interests
- Seize any opportunity to Expand Knowledge
- Respect Unity in Diversity
- Fashion & Gardening
- Sports (Any kind)
Timeline
Senior Transport Co-Ordinator
Vestas Wind Technology
05.2020 - Current
Senior Associate PM – Carrier Implementation
FourKites India
05.2019 - 05.2020
Logistics Officer
IMC Limited
05.2018 - 05.2019
Operational Senior Associate (Damco)
Maersk GSC
08.2013 - 01.2017
MBA - Logistics And Supply Chain Management
University of Madras
Bachelor of Arts - Corporate Economics
Women's Christian College
12th Standard - Commerce & Computer Science
Holy Angels Anglo Indian Hr.Sec.School
10th Standard - NA
Holy Angels Anglo Indian Hr.Sec.School