Saravanan S
Thiruvananthapuram
Summary
Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, complemented by exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.
Overview
25
25
years of professional experience
Work History
Lead II - Product Implementation
US Technology International Pvt Ltd
12.2017 - Current
- Coordinating with Notebook Vendors for Notebook Customization like model and branding and Accessories, packing etc.
- Product benchmarking / compatibility Testing
- Handling of new Software evaluations (Like Antivirus & Recovery and Value-added Software).
- Providing Technical support to the Field for Customer escalations.
- Handling Tender related to Technical Compliances.
- Handling Microsoft OA process for Key injection & Ordering process.
- Handling Production related technical issues related to the Notebook products.
Technical Lead
US Technology International Pvt Ltd
12.2016 - 12.2017
- Handling Exploratory testing Team for Intel upcoming Platforms.
- Handling Windows Validation testing Team for Intel upcoming Platforms.
Regional Support Engineer
Shuttle Computer Ltd
08.2011 - 08.2016
- Arranging the samples & Coordinating with Customers for sample testing.
- Handling and resolving the Quality Related issues in India.
- Handling of Analyzing the Demands from Customers.
- Coordinating with Customers (Like Wipro, Acer, HCL, Chirag, Zenith, UTL) for Notebook Customization like model and branding and Accessories, packing etc.
- Providing Technical support to the Customer escalations.
- Understanding the customer requirements & arranging samples to the customers for Tenders.
Senior Engineer
Wipro InfoTech Limited
Puducherry
12.2007 - 07.2011
- Coordinating with Notebook Vendors for Notebook Customization like model and branding and Accessories, packing etc.
- Product benchmarking / compatibility testing on PC hardware’s like Heatsink, Keyboard, Mouse and Chassis.
- Handling of new Software evaluations (Like Antivirus & Recovery and Value-added Software).
- Providing Technical support to the Field for Customer escalations related to the Notebook Products & Software bundled with Products.
- Handling Notebook Tender Technical Compliances.
- Handling Microsoft OA process for Key injection & Ordering process.
- Handling Microsoft OS Recovery Media creation process for Wipro products.
- Handling Production related technical issues related to the Notebook products.
Engineer
HCL Info system ltd
Puducherry
05.2005 - 12.2007
- Handling and resolving the Quality Related issues (Notebook) in Production Floor.
- Handling of New Products pilot.
- Handling Technical issues in (Notebook) Production Floor.
- Handling of OS Master Creation and Verification (Notebook).
- Take care of Incoming testing of all kind of computing components for Notebooks.
- New product testing and Evaluation for production feasibility.
- Recovering the Rejection Notebooks (From Manufacturing Process & field Return).
Engineer
HCL Info system ltd
Puducherry
05.2002 - 04.2005
- Ensuring to achieve the Manufacturing Target.
- Handling and resolving the Quality Related issues (Desktop) in Production Floor.
- Handling of Analyzing the Demands from the Customers due to Production Process.
- Handling of New Products pilot.
- New product testing and Evaluation for production feasibility.
Technician Trainee
HCL Info system ltd
Puducherry
02.2001 - 02.2002
- Assembling and testing knowledge on all kind of Computing Desktop PC’s, notebooks.
- Troubleshooting and rectification of all kind of Desktop PC’s, notebooks.
Skills
- Testing experience with PC & Notebook hardware
- Testing experience with computing hardware peripherals
- Testing experience with all range of Operating Systems
- Driver configuration and troubleshooting in Windows & Linux Operating System
- Knowledge of latest architecture and technology on Motherboard, CPU, MEM, HDD, Notebooks and Peripherals devices
- Testing knowledge on Graphics and multimedia applications
- Using diagnostic tools and utilities during testing and evaluation of PC hardware
- Technology updates from product road map from suppliers like Intel, AMD, and Microsoft
- Working knowledge in SAP (System Application Program)
Accomplishments
• In HCL , Notebook Manufacturing Stabilization done from 1 to 1000nos per day in Notebook Manufacturing Line.
• In HCL, By 'Rejection Laptop Recovery Process' nearly 50 lacks saving done in 2006.
• In HCL, Honoured as a 'STAR Performer' 1 time & 'Zero Defect Performer' 3 times in HCL.
• In Wipro, Honoured as a 'Wipro Best Employee' (i.e. 'Feather in Cap') 3 times.
• In Shuttle Computer Ltd, I was involved in coordinating the supply of 1 million notebooks for the Amma Laptop Scheme in Tamil Nadu, working with various vendors.
• In UST, As the team lead, I guided for Notebook Manufacturing Process & Testing process implementation in Coconics Private Ltd.
• In UST, As the team lead, I guided the successful effort to secure three major tenders in Kerala for Coconics Private Ltd.
• In HCL, By 'Rejection Laptop Recovery Process' nearly 50 lacks saving done in 2006.
• In HCL, Honoured as a 'STAR Performer' 1 time & 'Zero Defect Performer' 3 times in HCL.
• In Wipro, Honoured as a 'Wipro Best Employee' (i.e. 'Feather in Cap') 3 times.
• In Shuttle Computer Ltd, I was involved in coordinating the supply of 1 million notebooks for the Amma Laptop Scheme in Tamil Nadu, working with various vendors.
• In UST, As the team lead, I guided for Notebook Manufacturing Process & Testing process implementation in Coconics Private Ltd.
• In UST, As the team lead, I guided the successful effort to secure three major tenders in Kerala for Coconics Private Ltd.
Training
- Qualified in PHILIP CROSBYS QUALITY SYSTEMS – HCL, Puducherry.
- Qualified in Japanese House Keeping (5S) Technology – HCL, Puducherry.
- Qualified in ELECTRO STATIC DISCHARGE (ESD) PRINCIPLES Training – HCL, Puducherry.
- Undergone Ubuntu System Builder Training – WIPRO, Puducherry.
- Qualified in 6S Concept – WIPRO, Puducherry.
- Undergone FLP (First Time Leadership Program) Leadership Training ‐ WIPRO, Puducherry.
- Undergone Transactional analysis (T A Program) Training ‐ WIPRO, Puducherry.
Timeline
Lead II - Product Implementation
US Technology International Pvt Ltd
12.2017 - Current
Technical Lead
US Technology International Pvt Ltd
12.2016 - 12.2017
Regional Support Engineer
Shuttle Computer Ltd
08.2011 - 08.2016
Senior Engineer
Wipro InfoTech Limited
12.2007 - 07.2011
Engineer
HCL Info system ltd
05.2005 - 12.2007
Engineer
HCL Info system ltd
05.2002 - 04.2005
Technician Trainee
HCL Info system ltd
02.2001 - 02.2002