SARAN KUMAR BYSANI

Srikakulam

Summary

Results-driven Conversational AI & Chatbot Engineer with hands-on experience designing multilingual interfaces for Indian languages (Telugu, Hindi, Tamil). Built Flippi’s interactive shopping front-end using React/Vue.js, WebSockets, and AI APIs to enable real-time order tracking and support. Expert in training and optimizing NLP models through feedback loops, crafting culturally-appropriate dialogues with robust fallbacks. Proven agile collaborator with UI/UX designers and product teams, delivering user-centric experiences even in edge cases. Developed skills in collaborative, fast-paced tech environment, focusing on problem-solving and software development. Transitioning into new field with expertise in programming languages and teamwork. Aims to apply technical proficiency and collaborative mindset to new challenges and opportunities.

Work History

Associate Developer

Netscribes

03.2025 - 06.2025

Contributed to “Flippi”, Flipkart’s AI-powered chatbot assisting with shopping, order queries, and support.
Developed interactive front-end components using React/Vue.js and integrated AI APIs for real-time conversation.
Trained and tested NLP engine for Telugu, Hindi, and Tamil, ensuring linguistic accuracy and cultural nuance.
Collaborated with data scientists to refine model responses via user-feedback loops, improving intent recognition by ~X%.
Designed fallback flows and error-handling to maintain seamless user experience in edge cases.
Participated in Agile sprints; partnered with UI/UX teams to refine conversational design.

Education

Web Development

Internshala

REMOTE

PGD - Management

Manage

Hyderabad

01.2021

B.Sc. - Computer And Information Sciences

TNAU

COIMBATORE

01.2019

Skills

Languages & Frameworks: Python, JavaScript, React, Vuejs, WebSockets
NLP & AI: Intent/entity recognition, Transformer-based models, feedback-driven optimization
Conversational Platforms: Custom AI API integration, prompt configuration
DevOps & Infra: Version control, Docker, real-time deployments

Data: Analysis, logging, performance monitoring
Agile methodologies, sprint planning
UX collaboration, cultural sensitivity
Problem-solving, feedback-driven iteration

Websites

linkedin.com/in/saranbysani070

Awards

Search Quality Analyst Excellence Award – Recognized for improving search relevance accuracy and boosting user satisfaction in high-stakes environments.

Timeline