Saran Vasudevan
Consultant Infrastructure Management
Madurai
Summary
As a seasoned Infrastructure Management Consultant at INFOSYS, I bring over 6 years of robust experience in ITIS, Azure Cloud, and ITIL, coupled with a proactive approach to learning. My expertise lies in leveraging cloud technologies to drive operational efficiency and enhance overall productivity. I am adept at implementing cutting-edge solutions to streamline processes and propel business growth. With a strong focus on continuous improvement, I am committed to optimizing IT infrastructure and contributing to the strategic goals of the organization. Harnessing my technical acumen, I aspire to propel my career while adding significant value to the company.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
9
9
Certifications
2
2
Languages
Work History
Consultant Infrastructure Management
Infosys
Bangalore
10.2024 - Current
- Led a team of 12 to achieve 99.9% uptime, saving costs annually by enhancing infrastructure, automating monitoring.
- Improving response and resolution times by 30% and 25% respectively, using SCCM, AD, ServiceNow, SysTrack, and Windows.
- Provisioning Azure Virtual Desktops and Managing users and groups from Microsoft Entra ID
Senior Engineer - Cloud and Infra Management
LTIMindtree
Bangalore
06.2022 - 09.2024
- Handling Azure Cloud Quota and capacity management based on the requirements from the customer end and troubleshooting L2 issues
- Enhanced project efficiency by closely monitoring employee performance throughout the process.
- Identified the root cause of Azure Customer Experience failure and executed appropriate solutions.
Specialist
HCLTech
Chennai
01.2022 - 06.2022
- Handling IT Service Operations and Infrastructure Support for a manufacturing client
- OS Deployments through SCCM, Site Handling through SCCM, Azure Admin Associate, Data Handling
System Engineer
Tata Consultancy Services
Chennai
06.2018 - 01.2022
- Experienced in End user computing with Window's 10, imaging, SCCM, Powershell, Microsoft Azure, Active Directory, Power BI and Elementary knowledge of Application packaging.
- Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
- Handled Azure Virtual Desktop provisioning to the End users and handled the L1 issues in Azure cloud.
Education
B.Tech/B.E. - Mechanical Engineering
VSB Engineering College
Karur 08.2014 - 05.2018
Higher Secondary (XII) -
SSVS Matriculation Hr. Sec. School
Madurai 07.2012 - 05.2014
Skills
ITSM / ITIL
Incident Management
BMC remedy
Microsoft Azure Cloud
IT Operations
End User Support
SysTrack
SCCM
Windows
Power BI
SysTrack
PowerShell
Problem-solving
Certification
Microsoft System Centre Configuration Manager
Notice Period
30 days (Under Probation till April 20)
90 days (After April 20)
Timeline
Consultant Infrastructure Management
Infosys
10.2024 - Current
Senior Engineer - Cloud and Infra Management
LTIMindtree
06.2022 - 09.2024
Specialist
HCLTech
01.2022 - 06.2022
System Engineer
Tata Consultancy Services
06.2018 - 01.2022
B.Tech/B.E. - Mechanical Engineering
VSB Engineering College
08.2014 - 05.2018
Higher Secondary (XII) -
SSVS Matriculation Hr. Sec. School
07.2012 - 05.2014
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