Saranraj C
Regional Sales Manager
Coimbatore
Summary
Professionally adequate with the corporate ethos, being an asset to the organization.Multi-faceted Regional Sales Manager promoting excellent record of meeting company-defined quotas through exceptional sales strategy. Mentors employees to develop top-performing team members. 14-year progressive career background combined with dedication to corporate growth and development.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
Work History
Regional Sales Manager - SaaS
IRIS Business Services Limited
Bangalore
06.2023 - Current
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Finalized sales contracts with high-value customers.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Managed team of five regional sales representatives and consistently achieved high sales targets.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Executed successful promotional events and trade shows.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Conducted product demonstrations and presentations to potential clients to capture more sales.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Attended industry conferences and tradeshows to stay up-to-date with market trends and customer needs.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Implemented systems and procedures to increase sales.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Regional Sales Manager - SaaS
ClearTax
Bangalore
02.2021 - 05.2023
- Driving the Team Members to accelerate the sales and customer service of our Flagship SaaS Solution to the Large Enterprises in the Country
- Handling and manage the entire South Region (Tamilnadu, Karnataka, Kerala, Andhra & Telangana Region) to deliver Revenue Targets assigned month on month through Team Members (Team Size - 6 Direct reporting Members& Top 25 Software Partners in South India)
- Building a strong Team with a strong plan to deliver Organizations objectives with greater customer service
- Achieved 110% of target with consecutive 3 quarter plans in 2021 & 2022
- Have Strong Relationships and Understanding on how team members work to help and accelerate the sales and distribution of our SaaS product/solution
- Team review and ensure the target goal, training support with all concerned team members for performance of job
- Ensure the timely & successful delivery of our solutions according to customer needs
- Monitor activities in customer accounts, through the analysis and daily review with the team members
- Area-wise sales Forecasting and Goal setting
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
- Travel extensively across region wise for customer visits, meetings, sales closures and Product demonstrations to CxO's.
- Understand on ground challenges and tweak the pitch and process
- Driving the coverage programs like demand generation, customer focused programs, industry forum participations etc
- Facilitating the issue resolutions at customer end through support Teams.
Deputy Manager - South Region,India
Tata Teleservices Limited
Coimbatore & Bangalore
02.2020 - 02.2021
- Responsible to drive Team members for target, revenue enhancement, customer service and extending TTL reach through new acquisition
- Managing Team members (8 members direct reporting - across three regions to achieve the target and drive)
- Achieved 100% target with the given team and customers with greater service support from TTL support Functions & new business acquisition (PRI/ILL/MPLS/SIP TRUNK/ Toll-free / IOT / SaaS solutions)
- Ensuring completion of Business Planning with Team members and all active channel partners in regular intervals of every month
- Driving the capability building plan with Team members by ensuring timely training for various parameters
- Driving the coverage programs like demand generation, customer focused programs, industry forum participations etc
- Assisting the Team members in large deal Closures by accompanying them for client meetings
- Ensuring high level customer support and experience
- Facilitating the issue resolutions at customer end through support teams
- Capability presentation in accounts with solution architect to achieve Target EPPC (Existing Product Per customer)
- Keep Abreast of Competitive activities in the region
- Segment-wise product focus to drive new business
- Base management, Planning and achieving MRC and revenue targets.
Asst.Manager (Sales, Homecare & Operations, Jio Fiber)
Reliance Industries Limited (Jio)
Coimbatore
11.2017 - 02.2020
- Driving Entire UJP Manager's team towards the Target & Revenue
- Will manage End-to-end Jio Fiber business in the assigned area and will be directly responsible for Sales and Home Connect (Broadband, IP TV, Fixed Voice, Smart Home & IOT)
- Driving entire team members (Team Size- 60 - 5 Manager's, 50 Sales & Home connect Service Officer's) and ensure adherence to Home Connect service and assurance KPIs for all FTTH activities in the JC
- Achieving targeted customer base and revenues for FTTH business at JC (Jio Centre) in target timelines as per business plan
- Driving Creation of front for network deployment in terms of timely updation of land base, joint surveys, and RFC release, Permission from societies, ROW application and timely execution
- Driving UJP-wise Manager Performance of business operation and network execution and reduce variance
- Engage and drive team and local partners such as Distributor's productivity, Retailer productivity and output as per targets
- Maintain and manage relationships with local authorities and handling any unforeseen situations and escalations
- Regularly review and ensure material, tool kit availabilities with all concerned team members for performance of job
- Ensure timely selection and availability Contractors, partner, training, and material issuance
- Identifying customer dissonance/improvement opportunities for business and recommend actions
- Actualizing various employee engagement programs
- Having continuous connect with people on the ground to emphasize on appropriate behavior
- P & L Management
- Travelling to various delivery hubs at my regions (intra-city/inter-city) for checking the adherence
- Proactively communicate with the business heads and initiate action plans that increase revenue or decrease operating cost through all hands meeting and training
- Ensuring overall quality with adherence to the developed legal and process/service excellence standards maintained at Jio.
Team Leader - Sales & Customer Service
Golden Mandhir Retail Private Limited
Coimbatore
09.2016 - 11.2017
- Team Leader for Sales, Marketing and Branding Operations
- Achieving growth and hitting sales targets by successfully managing the sales team
- Designing and implementing a strategic sales plan that expands company's customer base and ensure its strong presence
- Provide encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
- Develop strategies to promote team member adherence to company regulations and performance goals
- Conducts team meetings to update members on best practices and continuing expectations
- Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
- Ensures company brand materials and physical working spaces meet and exceed company presentation standards
- Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
- Manage the flow of day-to-day operations
- Identify emerging markets and market shifts while being fully aware of new products and competition status
- Coordinating with marketing on lead generation
- Planning and execution of all communications and media actions on all channels, including online and social media.
Sr. Sales Executive & Team Leader
Sree Saradhambal automobiles private limited
Coimbatore
07.2010 - 09.2016
- Sole responsible for building business success by identifying, qualifying, and selling prospects.
- Managing relationships with high profile accounts, mentoring newly recruited sales team members and guiding poorly performing members.
- Co-ordinating sales efforts with marketing programs
- Maintaining relationships & records with larger clients by providing information, support, and guidance.
- Preparing reports by collecting sales information and statistics.
- Achieving monthly Sales targets & maintaining consistency.
- Sense of trust & changing the sales pitch as per the client.
- Identifying marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.
- Demonstrates superior time management skills and meets sales deadlines.
- Oversee day-to-day sales, monitoring, and forecasting to better understand the market.
Education
MBA - Marketing
Bharathiar University
Coimbatore 06.2020 - 08.2022
Bachelor of Engineering - Electronics And Communications Engineering
Tamilnadu College of Engineering
Coimbatore 06.2006 - 08.2010
HSC -
Saratha Matriculation & Higher Secondary School
06.2005 - 04.2006
SSC -
Metro Matriculation & Higher Secondary School
06.2003 - 05.2004
Skills
Sales expertise
Area Of Expertise
- Operations - Resource Management | Project Management | Standards & Adherence| Driving Metrics
- Administration - Office Management | Meeting Co-ordinations | Infra & People Management
- Human Resource - Recruitment | Employee Counseling | MIS and Reports Management
- Training & Development - Evaluation Assessment | Need Analysis | Content Development
- Customer Experience - Strategy Design and Execution | Streamlining End to End Customer Process
- Event Management - | Branding (Public) Activities | Job Fairs | Occasional Celebrations
Personal Information
Date of Birth: 01/24/88
Awards
Achieved 110% targets in Clear Tax for continuous 3 quarters in both 2021 & 2022. Achieved City top best Hi-rise developers & RWA projects at Reliance Jio. Awarded as a Top Performer by Golden Hyundai for achieving Team monthly sales target three months in a row and overall, six Months in the year 2016-17. Awarded as the highest sales performer in Tamil Nadu by Maruti Suzuki for the premium segment car sales in the financial year 2014-15.
Timeline
Regional Sales Manager - SaaS
IRIS Business Services Limited
06.2023 - Current
Regional Sales Manager - SaaS
ClearTax
02.2021 - 05.2023
MBA - Marketing
Bharathiar University
06.2020 - 08.2022
Deputy Manager - South Region,India
Tata Teleservices Limited
02.2020 - 02.2021
Asst.Manager (Sales, Homecare & Operations, Jio Fiber)
Reliance Industries Limited (Jio)
11.2017 - 02.2020
Team Leader - Sales & Customer Service
Golden Mandhir Retail Private Limited
09.2016 - 11.2017
Sr. Sales Executive & Team Leader
Sree Saradhambal automobiles private limited
07.2010 - 09.2016
Bachelor of Engineering - Electronics And Communications Engineering
Tamilnadu College of Engineering
06.2006 - 08.2010
HSC -
Saratha Matriculation & Higher Secondary School
06.2005 - 04.2006
SSC -
Metro Matriculation & Higher Secondary School
06.2003 - 05.2004
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