Saranraj k
Research Analyst
Trichy,TN
Summary
Dynamic Research Analyst with a proven track record at Exchange Data International. Subject Matter Expert and trusted advisor skilled in research, analysis and examination of company technology and standard operating procedures. Interface and collaborate with clients and internal team members, providing consultative enhancement recommendations based on industry research. Improve existing processes, procedures, technical enhancements, resource requirements, and stakeholder engagement procedures to align with strategic goals.
Overview
5
5
years of professional experience
Work History
Research Analyst
Exchange Data International Private Limited
08.2023 - Current
- Analyzed large volume of data to identify patterns, trends and correlations.
- Conducted in-depth qualitative and quantitative research to identify trends and generate insights.
- Supported senior management in making informed decisions by delivering timely and accurate research findings.
- Created and maintained database to store research data.
- Developed macros, special formulas, and other actions to produce reliable and consistent statistical reviews.
Field Service Technician
Broadband Telecom Services
09.2020 - 07.2023
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
Education
Bachelor of Science - Mathematics
Bishop Heber College
Trichy 04.2001 -
Skills
Microsoft Excel
Qualitative research
Quantitative research
Project management
Strong analytical skills
Excellent communication
Quality control enhancement
Strength in research
Data collection and analysis
Time management
Decision-making
Multitasking Abilities
Customer service
Team leadership
Team collaboration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Research Analyst
Exchange Data International Private Limited
08.2023 - Current
Field Service Technician
Broadband Telecom Services
09.2020 - 07.2023
Bachelor of Science - Mathematics
Bishop Heber College
04.2001 -