Dynamic professional with 14 years of experience in customer-focused management, innovative leadership, and strategic planning for long-term success.
Overview
6
6
Languages
13
13
years of professional experience
Work History
Manager M3 - SCM - OUTSOURCE DOMESTIC
MEDOPHARM
CHENNAI
07.2026 - Current
Manages the timeline of local product lifecycles, from formulation or technology transfer to commercial availability
Ensures that all steps are in strict compliance with national regulatory agencies and Good Manufacturing Practices (GMP) standards
Acts as a central point connecting , Regulatory Affairs, Quality Assurance, Manufacturing/Supply Chain, and Marketing/Sales teams.
Monitors bottlenecks in the local supply chain, imports of active pharmaceutical ingredients (APIs), and production capacity of CMO or in-house plants.
Identified, evaluated, and onboarded Contract Manufacturing Organisations (CMOs) based on business requirements, technical capabilities, quality standards, and regulatory compliance.
Managed end-to-end CMO relationships, including commercial negotiations, pricing and contractual agreements, to ensure cost efficiency and supply reliability.
Monitored production schedules, capacity utilisation, and batch execution at CMOs to ensure on-time product availability and delivery commitments.
Coordinated technology transfers, production planning, documentation, and execution in alignment with client expectations and regulatory requirements.
Worked cross-functionally with QA, QC, Regulatory, Legal, and Supply Chain teams to resolve compliance, audit, and quality-related issues.
Conducted periodic audits, performance evaluations, and risk assessments of CMO partners to ensure continuous compliance and operational excellence.
Negotiated commercial terms, customization requests, and delivery timelines while protecting optimized profit margins.
Ensured strict adherence to internal SOPs, including pricing documentation in coordination with Legal and Compliance teams.
Managed client relationships for both third-party CMOs and company-owned manufacturing facilities.
Addressed customer queries related to product specifications, pricing, regulatory requirements, and expected delivery timelines with high responsiveness.
Ensured regular customer follow-ups on new product mandates, artwork changes, and regulatory-driven modifications.
Coordinate with the procurement team/QA to ensure RM, PM, SPM, Tech-transfer and other related documentation is adhered with regard to Loan License products.
Periodic evaluation on the performance of the CMO.
Manager - SCM/ Contract Manufacturing Operation
Caplin Point Laboratories Ltd.
Chennai, Tamil Nadu
07.2023 - 06.2026
Identified, evaluated, and onboarded Contract Manufacturing Organisations (CMOs) based on business requirements, technical capabilities, quality standards, and regulatory compliance.
Managed end-to-end CMO relationships, including commercial negotiations, pricing and contractual agreements, to ensure cost efficiency and supply reliability.
Monitored production schedules, capacity utilisation, and batch execution at CMOs to ensure on-time product availability and delivery commitments.
Coordinated technology transfers, production planning, documentation, and execution in alignment with client expectations and regulatory requirements.
Worked cross-functionally with QA, QC, Regulatory, Legal, and Supply Chain teams to resolve compliance, audit, and quality-related issues.
Conducted periodic audits, performance evaluations, and risk assessments of CMO partners to ensure continuous compliance and operational excellence.
Negotiated commercial terms, customization requests, and delivery timelines while protecting optimized profit margins.
Ensured strict adherence to internal SOPs, including pricing documentation in coordination with Legal and Compliance teams.
Managed client relationships for both third-party CMOs and company-owned manufacturing facilities.
Addressed customer queries related to product specifications, pricing, regulatory requirements, and expected delivery timelines with high responsiveness.
Ensured regular customer follow-ups on new product mandates, artwork changes, and regulatory-driven modifications.
Coordinate with the procurement team/QA to ensure RM, PM, SPM, Tech-transfer and other related documentation is adhered with regard to Loan License products.
Coordinating and attending Internal / external audits
Periodic evaluation on the performance of the CMO.
Country Manager
Caplin Point Laboratories Angola (SU) LDA.
Luanda, Angola
06.2015 - 06.2023
Coordinated efforts between Indian manufacturing plant team and China CMO to streamline processes and improve product alignment.
Cultivated and sustained strong relationships with Ministry of Health, Ministry of Commerce, and various government departments to ensure compliance with regulatory requirements.
Cultivated strong relationships with income tax department and bank officials to ensure seamless organizational operations.
Prepared sales forecasts, budgets, and marketing plans for management review to support strategic decision making.
Monitored receivables, controlled debtor days, and ensured timely payment collection in coordination with finance teams.
Established post-sales engagement processes to capture client feedback, improve customer experience, and strengthen long-term client retention.
Develop demand forecasts based on historical data, market trends, and sales projections.
Work closely with sales, marketing, and finance teams to align forecasts with business strategies.
Implement demand-supply balancing strategies to optimize inventory levels.
Coordinate with manufacturing and procurement teams to ensure the availability of raw materials and finished goods.
Providing Accurate Data analysis and reporting.
Identified and resolved complex customer issues, maintaining a positive company image and client trust.
Streamlined operational processes, ensuring compliance with regulatory standards and practices.
Managed relationships with key clients, resulting in increased loyalty and contract renewals.
Developed and executed company sales plan for international markets, meeting target average sales cycle.
Analysed market trends and customer feedback to identify new sales opportunities and product enhancements.
Ensure optimal inventory levels to prevent stockouts and excess inventory.
Collaborate with logistics and warehouse teams for smooth distribution of products.
Identify process improvements to enhance supply chain efficiency and cost optimization.
Tracked competitor activities, me-too product portfolios, and market trends to identify opportunities for new product development and portfolio optimisation.
Supported business development initiatives through market intelligence, client outreach, and opportunity analysis.
Negotiated high-value contracts with clients and vendors, growing business opportunities across targeted territories.
Executive
Caplin point laboratories limited
Chennai, Tamil Nadu
09.2014 - 06.2015
Generated weekly, monthly, and yearly MIS reports for performance tracking.
Collaborated with market team to receive new orders & old realted queries.
Updated packing lists and container schedules within Office 365 and ERP systems.
Collaborated with market team to prevent inventory shortages of products.
Prepared cummulative sales reoport related to sales and profits.
Graduate Engineer Trainee
Sujana steels private limited
chennai, India
06.2013 - 08.2014
Engaged in continuous learning initiatives to stay abreast of latest engineering technologies and practices.
Shadowed qualified engineers to obtain an extensive understanding of engineering best practices and skills.
Completed daily list of assignments, contributing to engineer team by handling basic tasks and learning new skills.
Collaborated effectively with colleagues and customers, aiding positive, productive team environments.
Contributed to the preparation of technical documentation and reports for project stakeholders.
Assisted senior engineers in designing and developing new engineering solutions for client projects.
Education
Graduation in B.EEE -
RMD Engineering College
Chennai, Tamilnadu
01.2013
Diploma in EEE -
Sri Durgadevi Polytechnic College
Chennai, Tamilnadu
01.2010
SSLC -
KLK Government Higher Secondary School
Chennai, Tamilnadu
01.2005
Skills
CMO / Vendor Mangement
SAP & ERP
Team leadership
Problem-solving
CostIng
Cross-functional collaboration
Audit coordination
Negotiation
Inventory management systems
Supply chain management
Languages
Tamil
Portuguese
French
Telugu
Hindi
English
Disclaimer
I hereby declare that all statements made in this application are true, complete, and to the best of my knowledge.
Manager - SCM West Region at One-Rx India Pvt Ltd. (subsidiary of OFFICE Samsung India Electronics Pvt Ltd)Manager - SCM West Region at One-Rx India Pvt Ltd. (subsidiary of OFFICE Samsung India Electronics Pvt Ltd)