Saravanan Sampath

Conduct real-time monitoring of stock levels; orchestrate daily, weekly, and periodic physical cycle counts. Reconcile strict discrepancies between physical counts and system balances.

Inspect items for manufacturing defects or wear before they enter salable stock; enforce strict SOPs to mitigate high-value item shrinkage or weight variance.

• Handled cash handling, opening routines, and closing procedures for retail operations.

Advanced hands-on experience with MS Excel (VLOOKUP, pivot tables) and dedicated retail/jewellery accounting platform's

• Managed daily store operations and maintained high standards of customer service.
• Oversaw inventory management and ensured accurate stock levels.
• Trained and mentored staff on product knowledge and sales techniques.
• Coordinated promotional events to drive customer engagement and traffic.
• Conducted daily store operations, including opening and closing procedures and cash handling.
• Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
• Updated and maintained store signage and displays.
• Prepared monthly reports on sales figures, expenses, profits.
• Reviewed customer feedback to make operational improvements and promote satisfaction.
• Preserved product quality by maintaining stockrooms and disposing of damaged items.

• Coordinated daily operations for jewellery production and customer service.
• Managed inventory control and stock organization for materials and products.
• Implemented quality assurance procedures to maintain product standards.
• Trained new staff on operational processes and safety protocols.
• Assisted in developing training materials for staff development initiatives.
• Monitored equipment functionality and scheduled routine maintenance checks.
• Facilitated communication between departments to streamline workflows.
• Resolved customer inquiries and provided product information effectively.
• Monitored inventory levels and ordered supplies as needed.
• Completed day-to-day duties accurately and efficiently.

• Processed customer transactions efficiently at Khazana Jewelry Pvt. Ltd.
• Provided exceptional customer service, addressing inquiries and concerns promptly.
• Managed cash register, ensuring accurate cash handling and balance reconciliation.
• Assisted customers in selecting jewelry pieces based on preferences and occasions.
• Maintained organized and visually appealing display of jewelry products.
• Trained new cashiers on register operations and customer service protocols.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

• Managed daily store operations and ensured adherence to company policies.
• Trained and supervised staff to improve customer service skills.
• Developed visual merchandising strategies to enhance product displays.
• Conducted regular team meetings to communicate goals and expectations.
• Resolved customer complaints promptly to maintain satisfaction levels.
• Conducted daily store operations, including opening and closing procedures and cash handling.
• Managed inventory tracking and physical inventory counts to minimize loss.
• Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
• Resolved customer complaints in a timely manner.
• Prepared monthly reports on sales figures, expenses, profits.