SARANSH JHA

Insightful and trusted professional with sound knowledge of Property and Casualty Insurance,carrying an experience of 7 years within the same industry. Key skills include running a surprise free Operations with indulging collaboration with clients and internal team members, providing consultative enhancement recommendations based on industry research. Improve existing processes, procedures, technical enhancements, resource requirements and stakeholder engagement procedures to align with strategic goals.

Strong leader and problem-solver dedicated to streamlining operations promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

• Date of Birth: 09/22/91
• Nationality: Indian
• Marital Status: Single

• Supervised team of 32 staff members and assisted them maintaining the overall accuracy and productivity scores above the required threshold without missing SLAs
• Collaborated with LDT partners in the development of an Excel based Digital Dashboard for simplifying operational tasks and improving overall Metrics control and achieved supervisory FTE benefit.
• Achieved enhanced quality scores through effectively helping with process and quality metric improvements
• Worked on a Referral Reduction Project to improve process AHT and Speed to Market for customer.