Saranya K
Chennai
Summary
- Highly skilled insurance collector with experience in denial management, commercial and government insurance claims follow-up for 10+ years.
- Excellent hands on patient/customer service communication skills.
- Dedicated work ethic and strong people skills
Overview
16
16
years of professional experience
Work History
Process Lead
Tata Consultancy Services
2013.03 - 2023.09
- Ensured HIPAA compliance.
- Utilized strong assessment skills to determine medical necessity for post payment denials
- Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations for billing and appeals.
- Observed strict confidentiality and safeguarded all patient-related information.
- Updated, modified and performed testing for STAR software program.
- Identified and resolved system and account issues.
- Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
- Expertly managed difficult or emotional patient situations and responded promptly to patient needs.
- Managed invoices for contract collection agencies.
- Collected over $2.000,000.00 in overturned appeals
SME
Dell International Services "Dell 8"
2011.03 - 2013.02
- Collaborated with billing department to ensure timely and accurate invoicing, leading to fewer payment delays from clients.
- Identified system inefficiencies within the AR calling process and proposed solutions that led to significant time savings for the team as a whole.
- Enhanced the AR collection rate by implementing effective calling strategies and negotiation tactics.
Quality Analyst
Kensium Solutions
2007.11 - 2011.02
- Processed sales referrals and promoted bank services and products
- Established new customer accounts including checking, savings, lines of credit and loans.
- Balanced daily cash deposits and bank vault inventory with a zero error rate.
- Processed cash withdrawals.
- Entered member transaction data into the online banking software.
- Processed treasury, tax and loan payments.
- Supplied tellers with coin and currency as needed.
- Maintained confidentiality of bank records and client information.
- Delivered prompt, accurate and excellent customer service.
Education
Bachelor Of Commerce - Accounting And Finance
Bharathi Women’s College
Chennai, Tamilnadu04.2007
Skills
- Strong clinical judgment
- Patient/family focused
- Microsoft Office proficiency
- Financial Management and Analytics
- Medical Billing and Coding
- Healthcare Revenue Cycle Analytics
- Compliance with Healthcare Regulations
- Financial Reporting and Analysis
- Insurance Claims Management
- Payment Posting and Reconciliation
- Account Receivable Management
- Denial Management and Appeals Process
- Healthcare Information Technology (HIT) Systems
Objective
My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation.
Timeline
Process Lead
Tata Consultancy Services
2013.03 - 2023.09
SME
Dell International Services "Dell 8"
2011.03 - 2013.02
Quality Analyst
Kensium Solutions
2007.11 - 2011.02
Bachelor Of Commerce - Accounting And Finance
Bharathi Women’s College
Similar Profiles
Vrunda ChindhadeVrunda Chindhade
HR Manager at Tata Consultancy Services, TCS, Tata Consultancy Services LimitedHR Manager at Tata Consultancy Services, TCS, Tata Consultancy Services Limited
Sreya BasuSreya Basu
Procare Analyst at Tata Steel(Tata Consultancy Services)Procare Analyst at Tata Steel(Tata Consultancy Services)
Naimish AgnihotriNaimish Agnihotri
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services