Market Operations & Trading Oversight
- Operational Leadership : Oversaw the successful launch and ongoing operational readiness of a 24/5 trading market, ensuring smooth execution across derivative products (e.g., knock-out options, constant leverage products, warrants, ETFs) on European markets.
- Trade Surveillance & Compliance : Monitored orders, quotes, and trades, proactively investigating and resolving market abuse alerts generated by SCILA, ensuring market integrity and adherence to compliance regulations.
- Client & Member Support : Acted as the primary point of contact for MTF members, addressing trade execution queries, troubleshooting trade issues, and providing timely resolution to enhance member satisfaction and operational efficiency.
- Daily Operational Oversight : Completed daily operational checklists to ensure compliance with risk assessments, market rules, and procedural controls, mitigating risk and safeguarding market operations.
Regulatory Compliance & Risk Management
- Suspicious Activity Reporting : Maintained detailed metrics reports on suspicious trading activities, collaborating closely with the compliance team to ensure timely regulatory reporting and adherence to legal standards.
- Onboarding & Compliance : Led the onboarding of new members and issuers, ensuring full compliance with legal obligations and maintaining meticulous documentation for audit and regulatory requirements.
- Documentation & Due Diligence : Managed the annual collection and review of member documentation and due diligence questionnaires in collaboration with the Spectrum compliance team, ensuring regulatory compliance and operational accuracy.
Data Analytics & Business Insights
- Data-Driven Insights : Leveraged trade surveillance systems and data analysis to track trading activities, identify trends, define KPIs, and apply hypothesis testing, delivering actionable insights that supported business decision-making and operational improvements.
Business Continuity & Crisis Management
- BCP Implementation & Testing : Spearheaded Business Continuity Plan (BCP) tests, documented results, and reported findings to senior leadership (CEO, COO, Emergency Response Team), ensuring preparedness for operational disruptions and enhancing organizational resilience.
- Crisis Management & Communication : Coordinated the verification and testing of internal communication systems, ensuring seamless functionality for all team members during business continuity events and operational crises.
Project Management & Operational Efficiency
- Holiday Schedule & Regulatory Compliance : Created the 2025 trading schedule and holiday calendar, ensuring full regulatory compliance and timely publication on the Spectrum website for member access and operational planning.
- Process Optimization : Led the initiative to develop an efficient offboarding checklist for members terminating their contracts, ensuring proper compliance, data integrity, and a smooth transition process.
- Vendor & Stakeholder Management : Managed relationships with vendors and internal teams to implement mass communication tools and enhance operational communication, driving efficiency in crisis management and day-to-day operations.
Team Collaboration & Internal Communication
- Deputy List Creation : Developed and maintained a comprehensive deputy list for all Spectrum employees, ensuring continuity of operations during employee absences by identifying responsible personnel for seamless workflow management.
- Employee Contact Database : Created a detailed contact list of Spectrum employees, ensuring swift access to essential personnel during emergencies, enhancing organizational preparedness and business continuity.
- Internal Branding & Engagement : Collaborated with the marketing team to enhance Spectrum's brand visibility, promoting employee morale and fostering a cohesive corporate culture by organizing branded merchandise initiatives.
Operational Risk & Data Integrity
- Data Backup & Risk Mitigation : Coordinated with the infrastructure team to identify gaps in cloud data backups, resolving backup issues to safeguard operational data and mitigate potential risks, ultimately improving data management protocols.
- Audit & Documentation Review : Led the review of onboarding documents, ensuring that decommissioned phone numbers were removed and the latest versions were uploaded to the website, maintaining compliance and audit standards.
Market Abuse Investigation
- Market Abuse Alert Handling : Assisted the compliance team in investigating market abuse alerts, focusing on pre-arranged trading, insider trading, and circular trading, contributing to maintaining market integrity and preventing regulatory violations.