Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Accomplishments
Interests
Work Availability
Affiliations
Timeline
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Saranya Mayavan

Saranya Mayavan

Project Staffing Professional
Bengaluru,KA

Summary

Results-oriented Project Coordinator with over10 years experience, highly talented in overseeing schedule, materials and Staffing management. Operate effectively in busy, deadline-oriented settings and work well with all stakeholders. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.History of being an effective team member with full understanding of the underwriting process and team needs. Well-versed in using Excel to create and update tracking spreadsheets.

Overview

4
4
Languages
1
1
Certification
6
6
years of post-secondary education
11
11
years of professional experience

Work History

Project Staffing Professional - Team Lead

IBM
Bangalore, Karanataka
09.2010 - Current
  • Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Reviewed project specifications and drawings prior to assembling complex components to better understand assignments and expected deadlines.
  • Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
  • Worked effectively with cross-functional design teams to create software solutions that elevated client side experience and significantly improved overall functionality and performance.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Developed monthly and daily production output plans to deliver on customer service and financial metrics.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.
  • Mentored newly hired employees on process and responsibilites and developed training manual for all Staffing Professionals to use for reference purposes.
  • Answered average of 20 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing new product information.
  • Assisted 30 customers in average daily by answering questions, responding to inquiries and handling telephone requests.
  • Worked directly with management, CCPs, CCLs, and manager's to brainstorm, discuss strategy and mitigate process issues.
  • Environment Tools: PPT, Excel, PMP, Metro, OOBT, CSA, BOND, Ariba, Mural, Microsoft excel.
  • Also worked as a Sr.Technical Operations Specialist/ dispatcher Assisting operational, configuration and maintenance at the Network Operating Center, for clients such as Broken Hill Proprietress (BHP).
  • Providing a medium of support to all Technical departments organizing and providing a complete end to end support to the client over the issues.
  • Assistance and management of all the issues for backend infrastructure such as Exchange Servers, User Issues and all Level one Issue.
  • Environment Tools: Maximo, Lotus Notes, Active Directory, Microsoft Excel.

Education

B.E Computer Science -

HKBK College Of Engineering
Bangalore
06.2006 - 06.2010

P.U.C Computer Science -

Department Of Pre-University Education
Bangalore
06.2004 - 05.2006

S.S.L.C. -

Karnataka Secondary Education Examination Board
Bangalore

Skills

    Team leader

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Additional Information

Co-Curricular Activities: Attended Personality Development Programs & several
Seminars arranged by the College.
Attended several project management, time management trainings in IBM
Achievements.
Stood Second in Inter College level paper presentation held at HKBK engineering
College in Bangalore for presenting a paper "Fast and Accurate Detection Of
Unauthorized Wireless Access Points using Clock Skews".

Certification

ITIL Foundation Certified in 2012 From APMG (UK) in 2012

Accomplishments

Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 4-8 staff members.
Was awarded the “Best Performer” in IBM.
Have received "Manager's choice award's" 4 times in the organization.

Interests

Reading books, traveling, sketching, painting and cooking

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

Name : SARANYA
Husband's name : R. SREE GANESH
Date of birth : 09-06-1988
Gender : Female.
Marital status : Married.


I hereby declare that the above written particulars are true to the best of
my knowledge and belief.
Place: Bangalore

Timeline

Project Staffing Professional - Team Lead

IBM
09.2010 - Current

B.E Computer Science -

HKBK College Of Engineering
06.2006 - 06.2010

P.U.C Computer Science -

Department Of Pre-University Education
06.2004 - 05.2006

S.S.L.C. -

Karnataka Secondary Education Examination Board

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Saranya MayavanProject Staffing Professional