SARANYA PADMANABHAN
Chennai
Summary
Dynamic Scrum Master with a proven track record at Gartner Research, enhancing team velocity by 25% through effective Agile practices and stakeholder collaboration. Skilled in JIRA and conflict resolution, I drive continuous improvement and ensure timely delivery of high-quality products, fostering a culture of accountability and innovation.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Scrum Master
Gartner Research and Advisory Board
06.2022 - Current
- Company Overview: Multi-industry – IT Services, Banking, Healthcare, E-commerce
- Facilitated Agile ceremonies (Daily Stand-ups, Sprint Planning, Reviews, Retrospectives) to enhance team collaboration and delivery focus.
- Partnered with Product Owner to refine and prioritize backlog, reducing planning time by 30% and improving sprint clarity.
- Coached a cross-functional team of 7+ in Agile practices, leading to a 25% increase in sprint velocity.
- Removed impediments proactively, improving workflow efficiency and reducing cycle time by 20%.
- Used Agile metrics (Velocity, Burndown/Burnup) for tracking progress and enabling data-driven sprint forecasting.
- Fostered collaboration between developers, QA, and stakeholders, cutting rework by 15% and improving communication.
- Delivered shippable product increments each sprint, consistently meeting the Definition of Done (DoD).
- Led onboarding and Agile training for 10+ new members, boosting team productivity and speed integration.
- Multi-industry – IT Services, Banking, Healthcare, E-commerce
Scrum Master
Gartner Research and Advisory Board
12.2020 - 11.2021
- Company Overview: Marketing Automation / Customer Engagement / Cloud Solutions
- Partnered closely with the Product Owner to align sprint objectives with evolving business needs, increasing stakeholder satisfaction by 20% through outcome-driven planning.
- Managed interdependencies across multiple Agile teams and third-party vendors, reducing delivery delays and enhancing cross-team coordination.
- Facilitated effective collaboration between design, development, QA, and marketing teams, streamlining workflows and reducing feature delivery time by 15%.
- Coordinated stakeholder feedback to ensure user-centric feature development, improving product adoption and user engagement metrics.
- Utilized Agile project management tools such as Jira and Confluence to maintain real-time progress tracking, enhancing project transparency and team accountability.
- Proactively identified risks and resolved team-level and vendor-related conflicts, ensuring on-time delivery of prioritized deliverables.
- Adapted sprint planning in response to shifting priorities, maintaining sprint goal stability while supporting business agility.
- Ensured team adherence to performance, quality, and scalability standards, contributing to a 25% improvement in email platform reliability.
- Orchestrated end-of-sprint demos to showcase completed increments to stakeholders, strengthening visibility and alignment across business units.
- Delivered MVP features on schedule by fostering a continuous delivery mindset, contributing to faster time-to-market and early value realization.
- Marketing Automation / Customer Engagement / Cloud Solutions
QA Engineer (Manual & Automation)
Corporate Executive Board
05.2014 - 11.2021
- Company Overview: A leading product-based company focused on delivering actionable insights to senior executives.
- Managed the corporate website and the internal insights portal used by global clients across multiple industries.
- Implemented scalable test automation strategies in Agile teams, reducing manual effort by 30%.
- Created and maintained functional, regression, and API test cases, boosting coverage by 40%.
- Developed automation scripts (Selenium, TestNG) and integrated them with CI/CD pipelines via Jenkins and Azure DevOps.
- Performed manual and automated testing, logged defects in JIRA, and ensured alignment with sprint goals and DoD.
- Improved API reliability by 20% through backend testing with Postman and Rest Assured; supported team-wide quality improvements.
- A leading product-based company focused on delivering actionable insights to senior executives.
QA Engineer
Cognizant Technology Solutions
06.2010 - 04.2014
- Company Overview: Healthcare, Insurance, E-commerce
- Built and maintained scalable Java applications aligned with user stories, enhancing system performance by 15%.
- Wrote optimized SQL queries using MySQL/PostgreSQL, improving data processing and response times.
- Collaborated in Agile ceremonies and used Git for version control, reducing merge issues by 30%.
- Conducted code reviews and applied TDD principles to ensure high-quality, maintainable code.
- Supported CI/CD pipelines and production environments, achieving 99.9% uptime and faster deployments.
- Healthcare, Insurance, E-commerce
Education
Bachelor of Science -
MOP Vaishnav College For Women
Madras University04-2010
Skills
- Project Management
- Agile
- Scrum
- Kanban
- Safe
- ALM Tools
- JIRA
- ADO
- Confluence
- Notion
- DB
- SQL Server
- MYSQL Server
- Postgres
- Marketing Tool
- Eloqua
- CRM Tools
- Salesforce
- SugarCRM
- Dev/Testing Tools
- Selenium WebDriver
- IntelliJ
- Allure
- API
- Postman
- Swagger
- Cloud
- AWS
- GitHub
- CI/CD
- Agile Methodologies
- Facilitation of Scrum ceremonies
- Risk Management
- Quality Assurance
- Stakeholder collaboration
- Risk Mitigation
- Promoting Team Accountability
- Resource Optimization
- Retrospective Analysis
- Metrics Analysis
- Driving continuous improvement
- Removing Team Impediments
- Conflict Resolution
- TDD
- BDD
- End to End Release Cycle
- Agile metrics tracking
Certification
- Certified Scrum Master
- Kanban Practitioner
- SAFe 6.0
- Udemy Agile Scrum Master
- Selenium / Cucumber Internal Certification
- ISTQB Foundation
- JAVA – Internal Certification
Tools And Skills
Agile, Scrum, Kanban, Safe, JIRA, ADO, Confluence, Notion, SQL Server, MYSQL Server, Postgres, Eloqua, Salesforce, SugarCRM, Selenium WebDriver, IntelliJ, Allure, Postman, Swagger, AWS, GitHub, CI/CD
Timeline
Scrum Master
Gartner Research and Advisory Board
06.2022 - Current
Scrum Master
Gartner Research and Advisory Board
12.2020 - 11.2021
QA Engineer (Manual & Automation)
Corporate Executive Board
05.2014 - 11.2021
QA Engineer
Cognizant Technology Solutions
06.2010 - 04.2014
Bachelor of Science -
MOP Vaishnav College For Women
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