Summary
Overview
Work History
Education
Skills
Timeline
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Saranya R

Saranya R

Chennai

Summary

Strategic planner and operational leader with strong background improving the performance, productivity, efficiency, and profitability of organizational operations. Strategic-minded business operations manager proudly offering several years' experience in assisting the vision of the organization by developing attainable department goals. Decision-making individual comfortable as a facilitator of short and long term business planning. Promoting a dedicated work ethic and great judgement skills.

Overview

8
8
years of professional experience

Work History

Business Operation Manager

NDPL
Chennai
09.2023 - Current
  • Detailed productivity tracking by salesperson, breakdown of sales funnel, weekly updates on major accounts, and analysis of ticket size trends
  • Inferences and Effectiveness Budget vs. actual spend for each type of segment
  • Over/under-budget areas, reallocation suggestions to optimize ROI, and overall financial efficiency
  • Provided recommendations for marketing activities and budget efficiency.
  • Developed and implemented effective strategies to improve operational efficiency.
  • Analyzed operational data to identify areas for improvement and develop solutions.
  • Ensured compliance with all relevant policies, regulations, and procedures.
  • Worked closely with other departments to ensure smooth operations across the organization.
  • Created reports on operational metrics for senior management review.
  • Identified cost-saving opportunities throughout various processes and systems.
  • Implemented new technologies to improve operational efficiency and reduce costs.
  • Coordinated projects between teams to meet deadlines and achieve goals efficiently.
  • Conducted regular audits of operational activities to ensure accuracy.

Engagement Manager

The Executive Centre India Pvt Ltd
Chennai
08.2018 - 08.2023
  • In charge of revenue tracking and consolidation of month-end reports, responsible for in-house revenue generation and payments receivable tracking from clients
  • Managed AP accounting, resource management, budget planning, and overall operations of a 127,000 ft office in Chennai
  • Built and managed relationships with clients and partners, facilitated board meetings, and supported staff recruitment and training.

Team Lead

TFS India Pvt Ld
Chennai
04.2016 - 09.2018
  • Trained new staff in relevant processes and procedures.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Hospitality with customer service

Education

Bachelor of Arts - BA English

Alagappa University
Madurai

Cabin Crew Management - Aviation

Boston Aviation Management
Madurai

Skills

  • Budgeting and forecasting
  • Project Management
  • Strategic Planning
  • Strong analytical thinking
  • Logistics Management
  • Cost Reduction & Containment
  • Vendor & Supplier Management
  • Data Analytics
  • Budgetary reviews
  • Cost-benefit analysis
  • Sales operations
  • Operations Management

Timeline

Business Operation Manager

NDPL
09.2023 - Current

Engagement Manager

The Executive Centre India Pvt Ltd
08.2018 - 08.2023

Team Lead

TFS India Pvt Ld
04.2016 - 09.2018

Bachelor of Arts - BA English

Alagappa University

Cabin Crew Management - Aviation

Boston Aviation Management

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Saranya R