Saranya Raju
Senior Accountant
Coimbatore
Summary
To obtain a Customer Service Representative position where I can utilize my strong communication skills, problem-solving abilities, and dedication to delivering exceptional customer experiences. My goal is to contribute to the company's success by building positive relationships, resolving customer inquiries efficiently, and ensuring satisfaction at every interaction.
Experienced with HR account management, focusing on client relationship building and strategic HR solutions. Utilizes strong communication and problem-solving skills to address client needs and improve satisfaction. Knowledge of HR best practices and talent acquisition strategies to drive business success.
Overview
5
5
years of professional experience
3
3
Certifications
4
4
Languages
Work History
HR Account Manager
APM TECH CONSTRUCTION PRIVATE LIMITED
09.2025 - Current
- Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
- Managed relationships with external vendors, negotiating contracts to maximize cost savings for the organization.
- Supported managers in navigating complex employee relations cases, providing guidance on best practices and legal compliance.
- Collaborated with cross-functional teams to develop comprehensive training programs and materials.
- Maintained compliance with employment laws and regulations through regular policy reviews and updates.
- Optimized onboarding processes for new hires, fostering a smooth transition into the company culture.
AR Caller
Omega Healthcare
06.2024 - 07.2025
- Managed medical claim follow-ups and denial management processes.
- Worked with UB04 claim forms and verified claims through payer portals.
- Contacted payers to determine claim statuses and expedited resolutions.
Accountant
Sri Shanmugavel Industries
06.2023 - 02.2024
- Delivered exceptional customer support by addressing inquiries, resolving issues, and providing product and service information.
- Maintained customer satisfaction through prompt and effective problem-solving, ensuring a positive client experience.
- Handled order processing, tracked shipments, and coordinated with internal teams to meet customer needs.
- Documented customer interactions and feedback to contribute to process improvement and enhance service quality.
- Built and nurtured strong relationships with clients, fostering trust and loyalty to the brand.
Accountant
KSG College of Arts & Science
06.2022 - 05.2023
- Conducted data entry and managed cash handling operations.
- Handled bank reconciliation statements (BRS) and invoicing processes.
Accountant
SS Garments
04.2021 - 05.2022
- Managed data entry, sales maintenance, and salary management tasks.
- Handled petty cash, payment follow-ups, and maintained incoming/outgoing transaction records.
Education
Bachelor - Auditing & Finance
Bharathiar University
Coimbatore, Tamil Nadu06-2020
10th & 12th -
Sri Jayendra Saraswathy Matriculation Hr. Sec. School
Coimbatore, Tamil Nadu05-2017
Skills
Technical Skills: Microsoft Office Suite, Tally ERP9, Invoicing, Data Entry, Adobe, Publisher
Accounting Skills: Financial Reporting, Tax Filing, Payroll Operations, Budgeting
Soft Skills: Customer Service, Communication, Sales, and Marketing, Problem Solving, Customer Support, Client handling, Adaptability, Team Player
Strong interpersonal skills in HR and payroll
Certification
Tally ERP9
Timeline
HR Account Manager
APM TECH CONSTRUCTION PRIVATE LIMITED
09.2025 - Current
AR Caller
Omega Healthcare
06.2024 - 07.2025
Accountant
Sri Shanmugavel Industries
06.2023 - 02.2024
Accountant
KSG College of Arts & Science
06.2022 - 05.2023
Accountant
SS Garments
04.2021 - 05.2022
Graphic Designing
02-2021
MS Office
02-2021
Tally ERP9
01-2021
Bachelor - Auditing & Finance
Bharathiar University
10th & 12th -
Sri Jayendra Saraswathy Matriculation Hr. Sec. School
DECLARATION
I hereby declare that the information provided is true and correct to the best of my knowledge and belief.
Date: Place:
Signature:
(Saranya Raju)