Saranya R

Highly skilled System Engineer with 1.5 years of experience in managing IT infrastructure, incident management, and system administration. Capable of handling complex technical issues, troubleshooting, and providing exceptional end-user support. Expertise includes managing user accounts, permissions, and access rights in Active Directory, patching activities, and working with various Windows server versions (2003, 2008, 2008R2, 2012, 2012 R2, 2016, 2019). Performing basic task in VMware vSphere Infrastructure and collaborating with hardware vendor support to resolve hardware issues.

Passionate about cloud technologies with foundational knowledge in AWS services, including EC2, S3, EBS, VPC, IAM (user, role, policy, group), CloudWatch, relational databases,Load Balancer and Autoscaling. Experienced with hands-on activities related to cloud infrastructure and committed to applying my analytical and troubleshooting skills in a cloud support environment. Seeking to leverage my system engineering background and cloud expertise to contribute as a Cloud Support Engineer, delivering exceptional support and cloud solutions for clients.

• Hardworking and punctual.
• Highly motivated and eager to learn new things.
• Excellent communication skills in written and verbal.
• Ability to work in a team and as an individual.
• Proven ability to deliver optimal results in challenging situations.

Microsoft Azure Fundamentals (AZ-900)