SARANYAVADHANI MATHIVANAN
Barking
Summary
Postgraduate student with a background in Law and Social Work, specializing in Human Rights, currently pursuing an LLM at Queen Mary University of London. Seeking part-time work in the UK. Capable of working up to 20 hours per week, including Saturdays. Enthusiastic about applying my skills in communication, research, and client management in a diverse work environment.
Overview
14
14
years of professional experience
Work History
Research Assistant
Various International and National Projects
01.2017 - Current
- Assisted in research projects funded by UNICEF, UK Department for International Development, and the University of Birmingham, focusing on child rights, modern slavery, and social justice
- Supported policy-related research under Rajiv Gandhi National Institute of Youth Development and Tamil Nadu Child Rights Observatory
Customer Service Representative
ZARA
CHENNAI
03.2024 - 10.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- I remained calm and professional in stressful circumstances and effectively diffused tense situations.
Senior Process Associate
Tata Consultancy Service
11.2010 - 12.2014
- 4 years of work experience in client support and Query Desk
- Client Management, Customer Support, Query Calls and email handling, Invoice processing and PO creation in Accounts Payable
Consultant
State Commission for Protection of Child Rights (UNICEF)
- Contributed to state-level discussions on juvenile justice systems and child rights
Tutor and Fine Art Teacher
- Conducted individual classes to children on various age groups and also taught fine art and creative learning to both children and adults
Education
LLM -
Queen Mary University of London
11.2024
LLB -
School of Law, VISTAS
Chennai01.2024
Master of Social Work - Human Rights Specialization
Loyola College
Chennai01.2016
BA - English Literature
Ethiraj College for Women
Chennai01.2010
Skills
- Microsoft Word
- Excel
- PowerPoint
- Communication
- Teamwork
- Time management
- Problem Solving
- Customer Service
- Leadership
- Materials restocking
Softskills
- Communication, Effective communicator with experience working across different cultures and an impressive IELTS Academic Band 7.
- Teamwork, Proven ability to work in diverse teams on research and consulting projects.
- Time management, Skilled in balancing academic and non-academic responsibilities.
- Problem Solving, Adept at finding solutions to complex issues in research and client management.
- Customer Service, Customer oriented and dedicated to giving best standards of customer care through sales person.
- Leadership, With leadership experience in coordinating research projects and internships,I excel at managing tasks, fostering collaboration, and driving project success.
Availability
- Monday
- Thursday
- Friday
- Weekends
Timeline
Customer Service Representative
ZARA
03.2024 - 10.2024
Research Assistant
Various International and National Projects
01.2017 - Current
Senior Process Associate
Tata Consultancy Service
11.2010 - 12.2014
Consultant
State Commission for Protection of Child Rights (UNICEF)
Tutor and Fine Art Teacher
LLM -
Queen Mary University of London
LLB -
School of Law, VISTAS
Master of Social Work - Human Rights Specialization
Loyola College
BA - English Literature
Ethiraj College for Women
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