Dynamic Senior Consultant with over eight years of experience in technical writing and systems configuration, driving impactful software solutions, and enhancing user experiences within the insurance and technology sectors. Expertise in production support and regression testing, coupled with a strong foundation in Oracle Applications, and strategic marketing research. Proven ability to collaborate across teams to deliver high-quality documentation, and implement effective workflows. Adept at problem-solving and optimizing processes, consistently contributing to improved performance and brand perception.