ZOHO CRM
Saraswata Biswas
Assistant Project Manager
Mumbai
Summary
Self-motivated Assistant Project Manager possessing 3 years of experience in human resources field and in-depth knowledge of organizational processes. Proficient in handling payroll, posting job vacancies and providing administrative support to human resource personnel. Successfully partners with other departments to achieve objectives. Highly organized individual with more than 3 years working as Assistant Project Manager for ITES companies. Experienced in ZOHO CRM,Workable and committed to providing outstanding client service and support.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Assitant Project Manager
EnFuse Solutions Ltd
Mumbai
05.2023 - Current
- Partnered with project team members to identify and quickly address problems.
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Documented project progress to fulfill project requirements and establish traceability.
- Led team meetings to assess project progress and plan appropriately to meet delivery targets.
- Mentored and guided staff to enhance performance and exceed customer expectations.
- Negotiated contracts and agreements with vendors for constructive supplier relations.
- Monitored and tracked project metrics and collected data to share with project members.
- Devised and implemented attainable schedules, timelines and milestones for on-track projects.
- Generated weekly and monthly status reports for helpful progress tracking.
- Identified and resolved risks to minimize project disruption.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Developed and implemented project plans and budgets to ensure successful execution.
- Maintained open communication by presenting regular updates on project status to customers.
- Analyzed project performance data to identify areas of improvement.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Reported regularly to managers on project budget, progress, and technical problems.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Facilitated workshops to collect project requirements and user feedback.
- Planned, monitored and analyzed project costs to meet financial goals.
Recruitment Executive
Atidan Technologies Pvt Ltd
Remote
03.2022 - 03.2023
- Hired employees and initiated new hire paperwork process.
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
- Supported programs by preparing worksheets, gathering communication materials, and coordinating meetings.
- Explained human resources policies, procedures, laws, standards, and regulations to each employee.
- Oversaw talent recruitment and onboarding of new hires through operational management of team of Type personnel.
- Tracked key dates and deadlines and maintained specific personnel lists.
- Supported management in developing and implementing personnel policies and procedures.
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Followed up with leads to explain application process and answered questions to increase interest.
- Identified areas of development for student recruitment from schools and further education colleges for programs at Type school.
- Devised marketing plans and initiatives to increase awareness of Type school.
- Collected market intelligence activity to identify and develop new markets, courses and opportunities.
- Implemented school liaison strategy to promote Type programs in schools, colleges of further education and institutions.
- Responded to trends, developments, threats and opportunities to increase conversion rates.
- Developed comprehensive annual undergraduate recruitment plan for domestic full time and transfer students to maximize student enrollment.
- Collaborated with internal and external stakeholders to develop variety of on-campus recruitment events.
- Targeted school audiences of secondary school students, mature students and school guidance counselors through presentations and social media avenues.
- Promoted equality of opportunity to support diversity and inclusion for enhanced agenda and practices.
- IT Positions Handled: Adobe Experience Manager, Adobe Forms Developer, Adobe Sites Developer, UI Architect, UI Lead, IT Project Manager, DevOps, Azure DevOps Developer, IT Support Executive, DotNet Developer, AWS Developer and many other IT Postions
- Non-IT Postions Handled: CRM Executive, SAP Developer, LMS Administrator, Planning Architect, Project Manager, Data Entry Associates, Team Leader, District Managers
- Hired 500+ Team Members for a Project within a span of 2 Months, and sucessfully converting them to Employees.
HR_Executive
NimbusPost Pvt Ltd
Bhilai, Chhattisgharh
2019.06 - 2021.11
- Launched internal skills and leadership training program via electronic learning management system, gaining Number new trainees within first quarter of deployment.
- Implemented new performance review procedures that gained support and full compliance from Number percent of employees.
- Led and directed work of Number HR team members and handled hiring, training and termination.
- Stimulated employee engagement, loyalty, and commitment to values and culture of company, resulting in Number% retention rate increase.
- Built human resource organization and aligned people and culture with corporate strategic priorities and operations.
- Researched and analyzed human resources trends and best practices and drove corporate policy changes to optimize business performance.
- Directed hiring and onboarding programs for new employees.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Structured compensation and benefits according to market conditions and budget demands.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Educated employees on company policy and kept employee handbook current.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Coordinated work activities for HR managers, specialists and recruiting agents.
- Processed employee claims involving performance issues and harassment.
- Established critical strategic partnerships with several private equity agencies to provide full HR services to portfolio companies.
Education
Bachelor Of Engineering - Information Technology
Shri Shankaracharya Institute
Raipur 05.2017 - 03.2021
Skills
Performance reviews
Personnel strategy
Learning management
Human resources team leadership
Employee retention
Workforce trends and analysis
Compensation structuring
Recruitment strategies
Payroll coordination
Labor negotiations
Talent management
Pre-Employment Screening
Wages and salary
Recruitment
Candidate Sourcing
File and records management
Benefits and compensation
Staff recruitment
Equal opportunities facilitation
Accomplishments
- Supervised team of 13 staff members.
- Collaborated with team of 2 in the development of Digital India - Govt. of India Project.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved maximum conversion by introducing Recruitment Dashboard - Retention Matrix for Employee Conversion tasks.
- Achieved 150% by completing recruitment of 500+ Head Count with accuracy and efficiency.
- Documented and resolved Team Allocation - REQ Handling which led to Easy Allocation Strategy, for all the team members to identify.
Software
Workable
ATS
Interests
Content Writing
SEO Optimization
Recruitment Strategies Development
Dashboard Building
Timeline
Assitant Project Manager
EnFuse Solutions Ltd
05.2023 - Current
Recruitment Executive
Atidan Technologies Pvt Ltd
03.2022 - 03.2023
HR_Executive
NimbusPost Pvt Ltd
2019.06 - 2021.11
Bachelor Of Engineering - Information Technology
Shri Shankaracharya Institute
05.2017 - 03.2021