Summary
Overview
Work History
Education
Skills
Timeline
Certification
AccountManager
Satyanarayana Murthy N

Satyanarayana Murthy N

IT, BFSI,Trust & Safety Operations
Hyderabad

Summary

Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.

Overview

13
13
years of professional experience
4
4
years of post-secondary education
3
3
Certificates

Work History

Scrum Master

M2P Fintech
06.2024 - 04.2025
  • Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
  • Successfully implemented compliance enablers for Hardware Security Modules (HSMs) and servers significantly enhancing product security and regulatory adherence.
  • Facilitated PI Planning meetings to align multiple Scrum teams on the program's vision and objectives for the upcoming Program Increment.
  • Utilized Inspect and Adapt events to identify and address team-level and cross-functional issues, resulting in process optimizations that positively impacted customer satisfaction and product quality.
  • Facilitated cross-functional communication, enabling teams to collaborate effectively on project tasks.
  • Conducted sprint reviews and retrospectives, fostering a collaborative environment for feedback and improvement.
  • Key Achievements:
    Pioneered critical HSM and server-related compliance activities, establishing robust security protocols.
  • Tools Used- CODA,Teneos, Draw.io, Claude.ai, Chat PRD ,JIRA, Microsoft Teams

Business Scrum Master

Genpact
03.2015 - 03.2023

Meta-Product Development & Strategy: 2018-2023

  • Managed the end-to-end development of two greenfield projects (0-1), from initial requirement gathering with stakeholders to feature materialization in Trello/Jira.
  • Facilitated regular sprint planning, review, and retrospective sessions to continuously improve team performance.
  • Collaborated with cross-functional teams to ensure effective communication and problem resolution throughout the development process.
  • Calculated and tracked team velocity, providing data-driven insights for project forecasting and resource allocation.
  • Developed custom Scrum boards for better task tracking and transparency within the team.
  • Tools used-Trello,Jira,MIRO,Microsoft Teams,G-Sheets,Tableau


Google-Commerce Risk Fraud Ops :2015-2018.

  • Maintained accurate records of all investigations, ensuring compliance with regulatory requirements and facilitating seamless communication between different departments involved in fraud prevention efforts.
  • Established standard operating procedures for consistent process execution and easy knowledge transfer among team members.
  • Participated in continuous improvement initiatives, focusing on eliminating non-value-added activities and reducing variability in processes.
  • Tools Used- Dopplerngangler, RDC, G-SUITE,World check

AML Compliance Officer

HSBC
05.2013 - 02.2015
  • Conducted comprehensive AML risk assessments to identify potential vulnerabilities and areas for improvement.
  • Improved transaction monitoring processes for detecting suspicious activities and potential money laundering threats.
  • Evaluated emerging trends in money laundering techniques, incorporating relevant findings into company-wide strategies for combating financial crime.
  • Identified threats, vulnerabilities and suspicious behavior patterns to recommend mitigation measures.

Business Development Manager

Employee Street
01.2012 - 04.2013
  • Company Overview: Employee Street is an online platform that provides discounts on Restaurants.
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers. Includes in person visit and contract sign in for onboarding customers
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
  • Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.

Education

Postgraduate Degree - Business analytics and Business intelligence

Great Learning
Hyderabad
04.2017 - 04.2018

Bachelor of Arts - Culinary Arts/Chef Training

Culinary Arts of India
Hyderabad
04.2001 - 04.2004

Skills

Sprint planning

Timeline

SAFe Scrum Master 6.0

06-2025
Certified Scrum Product Owner (CSPO)
10-2024

Scrum Master

M2P Fintech
06.2024 - 04.2025
Certified ScrumMaster (CSM)
04-2023

Postgraduate Degree - Business analytics and Business intelligence

Great Learning
04.2017 - 04.2018

Business Scrum Master

Genpact
03.2015 - 03.2023

AML Compliance Officer

HSBC
05.2013 - 02.2015

Business Development Manager

Employee Street
01.2012 - 04.2013

Bachelor of Arts - Culinary Arts/Chef Training

Culinary Arts of India
04.2001 - 04.2004

Certification

Certified ScrumMaster (CSM)
Satyanarayana Murthy N IT, BFSI,Trust & Safety Operations