Saraswathi Venkatraman
Bangalore
Summary
Results-driven Quality Assurance Analyst with extensive experience at SCOR,Third eye solutions, excelling in test planning and defect management. Proven track record in performance testing and user acceptance testing, leveraging strong interpersonal skills to enhance team collaboration. Adept at ensuring software quality and compliance, contributing to successful project outcomes. Engaging Quality Control Analyst with excellent collaboration and troubleshooting skills. Highly effective inw working with clients, peers and professionals. Experienced in inspections and mentoring others. Detail-oriented professional brings proven experience in defect identification, documentation, and reporting. Not shy about raising concerns or advocating for customers' needs. Expert in writing test cases and scripts. Demonstrated success in gray, white and black box testing. Write and understand test cases, create test plans and identifying use cases. Comprehensive understanding of full software development lifecycle.
Overview
10
10
years of professional experience
Work History
Quality Assurance Analyst
State farm
Bloomington
06.2012 - 03.2013
- Workflow and admin system
- This project is to develop and enhance an Insurance workflow application tool to support the insurance policy processing. The project is to develop a rule based workflow processing to enable the activities. Each activity will have certain steps. The workflow consists of various modules such as document induction, submission processing, and policy in force information and payment and claims processing.
- Document induction does the processing of various document received by the customer. Submission processing does the enter policy life cycle from submission to issuing a policy. Policy inforce check the snapshot of policy data at given point of time. Payment/claim processing does the enter receivables and claims payment.
- My responsibility is to understand the business requirement and prepare the test strategy, test plan and defect management for the respective module.
- As an SQA Analyst in this project, my responsibilities include: Develop or specify standards, methods, or procedures to determine product quality or release readiness, Testing software to identify and resolve problems from the end user perspective, In charge of testing 'developed software' against specified requirements, Reviewed and understood functional and non-functional requirements, Preparing detailed test plans, acceptance criteria and test scenarios for each project using HP Quality Center, Raising defects in Quality Center and Liaison with developers and programmers to resolve faults, Analyzing, writing reports & communicating results all concerned, Involved in Performance Testing, Scalability / Stress and Load Testing, Testing full product suite's, identifying problems & resolving them with the development team, Created detailed UAT Test Plan based on requirements, Creation of Test scenarios and Test suites to ensure complete testing, Document test activities and archives test data for investigative and historical use, Followed Agile methodology/Scrum processes.
Quality Assurance Analyst
MatexNet Private Limited
NewYork City
11.2011 - 05.2012
- Development of online trading system for selling the engineering materials. The web portal will have multiple views such as Buyer, seller and admin view. The seller will upload the items and on register auction day, the registered buyers will bid for the items. The auction window will be available to view the bidding status. On buyer view, they can see the list of products available and respective their bid information. Seller view can look some of their products details and the final bid, they can also upload the same.
- As an SQA Analyst in this project, my responsibilities include: Review and understand the business requirement and design specifications to ensure full understanding of deliverables, Identify the test requirements from specifications, map test case requirement and design the test coverage plan, Preparing detailed test plans, acceptance criteria and test scenarios for each project using HP Quality Center, Develop, document and maintain test cases and other cases such as test data, data validation, Writing sql's to compare the detail and aggregated data, In charge of testing 'developed software' against specified requirements, Monitoring and recording results in test documentation, Raising defects in Quality Center and Liaison with developers and programmers to resolve faults, Analyzing, writing reports & communicating results all concerned, Monitoring the testing process and identifying and logging test failures, Involved in Performance Testing, Scalability / Stress and Load Testing, Investigate customer problems referred by technical support, Testing full product suite's, identifying problems & resolving them with the development team, Coordinate user or third party testing, Conduct historical analyses of test results, Provide technical support during software installation or configuration, Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
Quality Assurance Analyst
Tata Consultancy Services
10.2007 - 10.2011
- Business reports are developed for each business team such as underwriters, claims, and technical accounting team. Our responsibilities is understand the requirement and test the reports against DWH.
- This project includes the testing of Business Object reporting to ensure that reports are performing up to the business need. A regression testing is conducted to ensure that reports are not affected due to application releases. The reports are built in various business domain such as Life Insurance, Asset Management and Reinsurance.
- As an SQA Analyst in this project, my responsibilities include: Understand the report specifications and Preparing detailed test plans, acceptance criteria and test scenarios for each project using HP Quality Center, Understand the data flow of the DWH make sure the information shown in the reports are available in the online applications, Writing sql's to compare the detail and aggregated data, Raising defects in Quality Center and Liaison with developers and programmers to resolve faults, Analyzing, writing reports & communicating results all concerned, Monitoring the testing process and identifying and logging test failures, Involved in Performance Testing, Data Testing, Report layout and functional testing, Investigate customer problems referred by technical support, Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
QA Tester
Capital Financial Services
02.2006 - 10.2006
- This aim of the project is to build an online business process as an enhancement to the current online application. This enhancement will provide a complete web-based servicing application that provides complete servicing capabilities such as payment processing, customer refund approval processing, reconciliation, reporting services. The enhanced system will also provide total servicing capabilities such as processing daily transactions, monthly processing, reconciliation processing, reporting, and general ledger accounting.
- I worked on the test scenarios and test cases creation based on the requirement received from business analyst.
- Responsibilities: Responsible to communicate with Business and Users regarding technical and non-technical issues of the project, Created detailed UAT Test Plan based on requirements, Creation of Test scenarios and Test suites to ensure complete testing, Document test activities and archives test data for investigative and historical use, Created QTP scripts for Regression testing, Followed Agile methodology/Scrum processes, Design Test Plan and Test Strategy and obtain sign-offs from the Business stake holders, Identified and created application test cases and executed tests, Reviewed and understood functional and non-functional requirements, Designed and executed Functional and Regression Test Cases, Created User Acceptance Test Scripts based on business requirements for review and acceptance by the customer, Create test data to support the User Acceptance Test Cases, Developed System Testing Test Cases, Responsible for prioritizing the defects and assigning to development, Backend testing of the DB by writing SQL queries to test the integrity of the application and Oracle databases using TOAD, Involved in tracking and reporting defects using Quality center and was also responsible for communicating the status to the team in bug meetings, Responsible for collecting and analyzing the Test matrix and then submitting the reports kept track of the status and progress of the testing effort, Executed automation scripts using Quick test pro for Regression, Test management is done using Quality center, stored all test assets in Test plan tab.
Software Quality Assurance Tester
Third Eye Solutions
Chennai
01.2004 - 10.2005
- Company Overview: (a Third Party Client company)
- (a Third Party Client company)
- As a Testing coordinator in this project, my responsibilities include: Coordinate with 3rd Party client to gather the software information, Coordinate with the testing team for testing strategy, testing planning and execution, Weekly and monthly reporting to senior management team and to the vendor.
Lecturer, Electronics Engineering
Government Engineering college
Tirunelveli
04.2003 - 12.2003
- Managed long-term curriculum development, daily lesson planning and test administration.
- Developed and implemented strategies to help students understand and retain material.
- Developed assessment tools such as quizzes, exams, and reports suitable for evaluating student comprehension of concepts taught during lectures on electronics engineering topics.
- Planned and organized seminars on various topics related to Electronics Engineering.
- Maintain regularly scheduled office hours to advise engineering students.
Education
Bachelor of Engineering - electronics and communication
Skills
- Test planning
- Defect management
- Performance testing
- Agile methodology
- User acceptance testing
- Requirements analysis
- Data validation
- Team building
- Interpersonal skills
Personal Information
Title: Quality Assurance Analyst
Timeline
Quality Assurance Analyst
State farm
06.2012 - 03.2013
Quality Assurance Analyst
MatexNet Private Limited
11.2011 - 05.2012
Quality Assurance Analyst
Tata Consultancy Services
10.2007 - 10.2011
QA Tester
Capital Financial Services
02.2006 - 10.2006
Software Quality Assurance Tester
Third Eye Solutions
01.2004 - 10.2005
Lecturer, Electronics Engineering
Government Engineering college
04.2003 - 12.2003
Bachelor of Engineering - electronics and communication
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