Saraswathy Ramesh

PROFESSIONAL SUMMARY

Experienced business analyst with over 6+ years . Proficient in leveraging data-driven insights to drive strategic decision-making and optimize operational efficiency. Skilled in market trend analysis, competitor research, and customer segmentation to identify growth opportunities. Proven track record of implementing innovative solutions that enhance customer experience and increase revenue. Strong communication skills, adept at collaborating with cross-functional teams and stakeholders to align business objectives. Committed to delivering actionable recommendations that drive sustainable business growth for the organization

KEY DELIVERABLES

• Interact with developers to understand limitations, deliver elements of system and coordinating testing.
• Demonstrate experience in tracing requirements and solution design into subsequent system design activity and confirm that technical designs follow the business design.
• Experience in Consulting and exposure to digital transformation engagements.
• Expertise in preparing various documents such as Business requirement documents (BRD) and Functional requirement Document (FRD), Use Cases, User Stories and Test Case Review including Wireframes, Workflow Diagrams.
• Expertise in using leading industry tools like Jira, MS word, MS Excel and MS PowerPoint, MS Visio to develop various project deliverables and understanding workflow.
• Facilitated UAT and took sign off from client.
• Expertise in conducting brainstorming sessions and interviews to elicit requirements from various Stakeholders and reduce ambiguity associated with the complex requirements.
• Ability to take initiative & complete ownership of tasks with full responsibility & deliver the results within planned estimated time with a positive intent without much supervision & little guidance.
• Experience of working in a multicultural environment.
• Self-motivated, quick learner of new technologies, individual contributor & team player with excellent planning & organizational skills.