Saraswati Upadhyay
BHOPAL
Summary
Dynamic Sales Associate with proven expertise at LOTUS Electronics, excelling in customer relationship management and inventory management. Adept at upselling and leveraging product knowledge to enhance customer satisfaction. Recognized for maintaining high sales performance and contributing to team success through effective collaboration and visual merchandising strategies.
Overview
9
9
years of professional experience
Work History
Sales Associate
LOTUS electronics
BHOPAL
01.2017 - Current
- Educated customers on product features, facilitating informed purchasing decisions.
- Resolved customer complaints promptly, ensuring high satisfaction levels.
- Maintained attractive product displays to enhance shopping experience.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to elevate customer service standards.
- Managed inventory through restocking and organizing merchandise effectively.
- Assisted customers in locating products, addressing inquiries, and providing advice.
- Contributed to achieving group sales targets alongside fellow team members.
Sales Associate
KENT
BHOPAL
03.2016 - 03.2017
- Used technology resources to assist customers in locating and selecting items.
- Upsold additional items based on customer interests and needs.
- Demonstrated product features and benefits for customers' needs.
- Received and displayed product shipments on store retail shelves upon delivery.
- Attended weekly team meetings to review performance goals and objectives.
- Conducted inventories on a regular basis to track stock levels.
- Tracked sales performance metrics to identify trends in market place.
Education
MBA - Marketing & Retail
BARKATULLA UNIVERSITY
BHOPAL07-2016
Skills
- Product knowledge
- Point-of-sale systems
- Inventory management
- Visual merchandising
- Sales transactions
- Customer relationship management
- Upselling techniques
Timeline
Sales Associate
LOTUS electronics
01.2017 - Current
Sales Associate
KENT
03.2016 - 03.2017
MBA - Marketing & Retail
BARKATULLA UNIVERSITY
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