Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic
Sarat Chandra Babburi

Sarat Chandra Babburi

Network Security Technical Manager
Bangalore

Summary


Accomplished Network Security Manager with nearly 13 years of experience. Committed to strategic planning and delivery of large-scale objectives while maintaining highest levels of integrity and respect. Applies advanced technical, business and logistics acumen to streamline processes. Adept at driving cross-functional teams within high-pressure and deadline-driven environments.

Overview

13
13
years of professional experience
2011
2011
years of post-secondary education
4
4
Certifications
3
3
Languages

Work History

Network Security Technical Manager

BT Group
12.2022 - Current
  • Collaborated with cross-functional teams to develop comprehensive security strategies and policies.
  • Promoted a culture of continuous learning within the team through ongoing professional development opportunities.
  • Managed a team of security professionals, ensuring optimal performance and continuous improvement.
  • Participated in risk assessment activities to identify potential vulnerabilities within the organization''s IT environment.
  • Created clear lines of escalation for reporting suspected incidents or breaches, resulting in faster resolution times.
  • Assisted in budget management for the security department, optimizing resources while maintaining high standards of operation efficiency.
  • Performed gap analyses on existing security measures, proposing improvements based on industry best practices.
  • Developed and maintained documentation for security procedures, guidelines, and incident reports.
  • Submitted documentation for weekly payroll, managed schedules, and enforced policies.
  • Oversaw contract negotiations, budget implementation, disciplinary reviews, training and manpower work schedules.

Manager

NTT Security
01.2018 - Current
  • Lead a team of 40 high performing Engineers/ SMEs
  • Working as an escalation point / Subject Matter Expert for high severity issues, including troubleshooting issues, managing remote session/ call and mitigating problems impacting client operations
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Providing proactive recommendation and other best practice procedures for optimal utilization of network security devices
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Leading Information Technology (IT) Audits and security assessments for clients in various industries including Financial Services, Service Industry, Public Sector, Healthcare, Manufacturing and Automotive
  • Extending support to the company in developing business relationships with clients & exceeding annual income targets & maximizing group income
  • Participating in change review calls for providing a technical explanation, impact analysis, and business justification
  • Ensuring the SLAs & OLAs are met by the team in accordance with contracted deliverables
  • Proved resourceful in managing transition of AU, APAC, EMEA, UK, and India Support Services to Global Delivery Center in Bangalore; actively drove & participated in service operations, delivery review and governance with client & stakeholders
  • Acknowledged as the Best Team Player for EMEA Region in Jan’ 2020

Senior Security Consultant

EAPPS Technologies
11.2016 - 09.2017
  • Worked as Network Security Engineer and provided remote administration of various Cisco Security Products MARS, ASA, CSA, IPS/IDS, PIX, Palo Alto, RSA tools, Checkpoint, Juniper SRX, Bluecoat Proxy and ensured changes meet best security practices
  • Provided 24 x 7 availability and ensured standby on weekends on a rotational basis
  • Proactively discovered potential network impacts and resolved issues in the shortest time frame
  • Adhered to problem and change management process related to document changes
  • Developed tailored security solutions for clients, resulting in improved protection and reduced vulnerabilities.

Technical Support Engineer II

Convergys India Pvt Ltd.
06.2015 - 10.2016
  • Worked as TAC Engineer for Juniper Networks supporting IDP (SSG/ NetScreen/ SRX) and Junos Space as product line
  • Recreated scenarios in labs, to further troubleshoot and debug along with product team and get exact RCA and patches to resolve the issues
  • Mentored junior members of the team on best practices in issue resolution techniques.
  • Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
  • Maintained clear communication channels with clients throughout the troubleshooting process, ensuring transparency and trust.
  • Performed IDP Rule base analysis, optimization & auditing

Network Engineer (SOC)

Dimension Data
01.2014 - 06.2015
  • Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
  • Improved network performance by identifying and resolving bottlenecks, optimizing configurations, and implementing best practices.
  • Monitored network capacity and performance to diagnose and resolve complex network problems.
  • Enhanced security by implementing firewalls, VPNs, and access control systems.

Managed Service Engineer-L2 (SOC)

Presidio Managed Services (Eljay Engineering)
08.2012 - 12.2013
  • Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
  • Engaged in first-level support for customers requiring routine support and troubleshooting.
  • Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.

Education

B.Tech. - Computer Science

Avanthi Institute of Engineering & Technology

Skills

Strategic planning

Certification

CCIE Security #35774

Personal Information

  • Passport Number: W2789713
  • Date of Birth: 06/05/90

Timeline

Network Security Technical Manager

BT Group
12.2022 - Current

Manager

NTT Security
01.2018 - Current

Senior Security Consultant

EAPPS Technologies
11.2016 - 09.2017

Technical Support Engineer II

Convergys India Pvt Ltd.
06.2015 - 10.2016

Network Engineer (SOC)

Dimension Data
01.2014 - 06.2015

Managed Service Engineer-L2 (SOC)

Presidio Managed Services (Eljay Engineering)
08.2012 - 12.2013

B.Tech. - Computer Science

Avanthi Institute of Engineering & Technology

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Sarat Chandra BabburiNetwork Security Technical Manager