Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Address:
Disclaimer
Timeline
Generic
Sarat Kumar Chikkala

Sarat Kumar Chikkala

Summary

My name is Sarat Kumar Chikkala, and I hold a Bachelor's degree in Information Technology from Vasavi Engineering College, affiliated with JNTU Kakinada. I started my professional career as a Process Associate (Data Analyst) at Cross Domain Solutions in Bangalore, where I worked for nearly two years, gaining experience in data validation, quality assurance, process improvements, and supporting team members with complex cases. . After that, I joined my family business as an Owner and Partner in a retail textile business, where I have been managing end-to-end operations, including inventory management, merchandising, sales and marketing, customer relationship management, billing, stock distribution, and leading the sales team to achieve business goals. Managing the business has strengthened leadership, decision-making, customer service, and operational management abilities. Throughout my career, I have developed strong proficiency in Microsoft Excel, excellent attention to detail, effective communication skills, and the ability to perform well under pressure while maintaining accuracy. Now, I am looking for an opportunity where I can leverage my analytical mindset, business experience, and professional skills to contribute to an organization's success while continuing to learn and grow, and I am confident that my diverse experience and commitment to delivering quality work will make me a valuable addition to your team. Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.

Overview

12
12
years of professional experience

Work History

Owner/Partnership Manager

Handloom Club
Tanuku
04.2015 - 12.2025
  • Updated stock reports and procured goods to maintain optimal inventory levels.
  • Managed billing and dispatched stock to retail outlets to ensure timely order fulfillment.
  • Collaborated with retail outlet units to coordinate stock sales.
  • Motivated sales team to achieve monthly targets through effective coaching and support.
  • Explained the product directly to retail shop owners.
  • Merchandising Fabrics to the Customers as per their requirements.

Process Associate

Cross Domain
Bangalore
09.2013 - 03.2015
  • Validated cases processed by associates to ensure accuracy before client delivery.
  • Clarifying the doubts and giving explanations regarding the scenarios for the Associates.
  • Updated team members on case status and provided insights on new cases. The cases processed by Associates will be rechecked before it reaches the client.
  • Supported associates in managing complex client cases and offered simplified solutions.
  • Proposed various process improvement ideas to enhance efficiency. so that the accuracy and time can be managed.
  • Assisted Associates in managing daily targets and ensuring quality standards.

Education

B.TECH - INFORMATION TECHNOLOGY

VASAVI ENGINEERING COLLEGE
TADEPALLIGUDEM
04-2010

Board Of Intermediate Education, AP -

PRAGATHI JUNIOR COLLEGE
TANUKU
04-2006

State Board , AP -

MONTESSORI ENGLISH MEDIUM SCHOOL
TANUKU
03-2004

Skills

  • Advanced data management
  • Data analysis
  • Sales analytics
  • Inventory management
  • Inventory optimization
  • Quality assurance
  • Collaborative leadership
  • Analytical problem-solving
  • Ability to work under pressure
  • Client relationship building
  • Client engagement
  • Active listening

Languages

  • Telugu
  • English
  • Kannada
  • Hindi

Personal Information

  • Passport Number: C6484247
  • Passport Date Of Issue: 01/01/25
  • Passport Place Of Issue: Visakhapatnam
  • Passport Expiry Date:31/12/34
  • Date of Birth:09/08/1989-9th August 1989
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Address:

H NO- 7-140/1,

NEAR HARISCHANDRA ENCLAVE,

VEERABADRA NAGAR,

MANDAPAKA-534218

TANUKU MANDAL,

WEST GODAVARI DISTRICT

ANDHRA PRADESH,

INDIA.

Disclaimer

I hereby declare that the above mentioned details are true and correct to the best of knowledge.

Timeline

Owner/Partnership Manager

Handloom Club
04.2015 - 12.2025

Process Associate

Cross Domain
09.2013 - 03.2015

B.TECH - INFORMATION TECHNOLOGY

VASAVI ENGINEERING COLLEGE

Board Of Intermediate Education, AP -

PRAGATHI JUNIOR COLLEGE

State Board , AP -

MONTESSORI ENGLISH MEDIUM SCHOOL
Sarat Kumar Chikkala