SARATH A S
ORUPURAKKATT HOUSE IRINGAPPURAM PO IRINGAPPURAM GURVAYOOR
Summary
Dedicated collections agent skilled in account management and client communication. Known for effectively resolving outstanding inquiries and fostering teamwork to enhance customer experiences. Aiming to leverage strong interpersonal skills to drive positive outcomes in future roles.
Overview
3
3
years of professional experience
3
3
Languages
Work History
FRONT OFFICE STAFF MEMBER
VIVEKANANDA TRAVELS PRIVATE LIMITED
10.2024 - 06.2025
- Managed front desk operations to ensure smooth guest check-in processes.
- Greeted and assisted clients with travel inquiries and bookings, enhancing overall customer satisfaction.
- Handled phone calls and inquiries, efficiently directing them to appropriate staff members to ensure timely responses.
- Collaborated with team members to enhance customer service experiences.
- Provided information about local attractions and services to travelers.
COLLECTIONS AGENT
GURUVAYOOR MUNICIPALITY PRAVASI KHEMA SAHAKARANA SANGAM
08.2022 - 07.2023
- Managed customer accounts to optimize payment collection processes.
- Resolved outstanding balance inquiries through effective communication with clients.
- Maintained accurate records of collection activities and client interactions to support follow-up efforts.
Education
CERTIFIED ACCOUNTING TECHNICIAN -
PROFINZ
THRISSUR07-2018
Skills
- Front desk operations
- Reception duties
- Customer relationship management
- Client communication
- Account management
Interests
Sports activities, Reading Books, Travelling
Timeline
FRONT OFFICE STAFF MEMBER
VIVEKANANDA TRAVELS PRIVATE LIMITED
10.2024 - 06.2025
COLLECTIONS AGENT
GURUVAYOOR MUNICIPALITY PRAVASI KHEMA SAHAKARANA SANGAM
08.2022 - 07.2023
CERTIFIED ACCOUNTING TECHNICIAN -
PROFINZ