Dynamic System Engineer with extensive experience at DTCC, excelling in Mainframe administration and automation. Proven ability to enhance operational efficiency through innovative solutions and effective team mentorship. Proficient in AS400 and Autosys, delivering exceptional results in job scheduling and incident management while fostering strong communication and collaboration skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
System Engineer
DTCC (The Depository Trust and Clearing Corporation)
09.2022 - Current
Performed mainframe administration tasks including initial program load (IPL), maintenance, and troubleshooting to ensure system reliability.
Performing daily critical Production tasks like Start of day support, Day Close to ensure smooth operations of day-to-day activities.
Handled mainframe job requests such as rerun, cancel post, and post complete, facilitating uninterrupted operations.
Monitoring mainframe system (Various LPARs) and report any abnormal activity to concerned team.
Monitoring Distributed environment and managing all the tasks related to Autosys workload automation.
Performing daily DRM health checks on the mainframe servers to ensure all DRM services are running without any issues on the system.
Developed automation scripts to streamline routine tasks and minimize manual intervention.
Mentor the team on technical competencies and provide performance feedback, Up scaling the new resource and meet them to the client’s requirements and expectations.
Oversaw people management, quality processes, and onsite coordination, providing status reports to senior management and ensuring operational support.
Collaborated with end-users to address and resolve MQ channel and queue issues during support calls.
Carrefore iSeries
IBM
07.2020 - 09.2022
Team Player with good communication and interpersonal skills with the ability to work independently, motivate, take decisions and mentor team members.
Managed over 90 LPAR events to ensure operational stability
Ensured smooth execution of weekend changes and overall activity management.
Managing infrastructure and requests.
Monitoring & Managing alerts on MAM Console
Working on MQ alerts, Channels, JobQ and DataQ alerts
Investigated object and member locks to ensure timely job abend restarts.
Addressed challenges involving ASP and tape operations to maintain system performance.
Conducted daily system health assessments, documenting findings to enhance system reliability
Executed deployment activities for RPA (UI-Path) and Windows servers, ensuring smooth transitions in both production and non-production environments
Engaged in weekly project status meetings with clients to propose solutions for future business needs.
Consolidate the user requirements and identify the modifications to the existing application
Providing functional and technical guidance to the team members.
Creating the Weekly Status Report and sharing with Onsite and other stakeholders.
Carrefour Mainframe
IBM
07.2020 - 09.2022
Monitoring the Production Batch job flow and jobs in Mainframe & Distributed Systems.
Identified failures and implemented corrective actions to restore job functionality.
Enabled seamless job execution by managing library overrides.
Scheduling jobs on an Ad-hoc basis and running them from requested libraries.
Informed customers of job failures and executed actions such as restart, rerun, force complete, and cancel to ensure timely resolution.
Approving Change-Man Packages on request.
Coordinated major incident responses and facilitated bridge calls to drive effective resolution.
Naturgy
IBM
07.2020 - 09.2022
Managing Mainframe Operations Batch and Console Monitoring.
Monitored batch jobs through TSO Control-M, ensuring timely execution and system reliability.
Scheduling the jobs and monitoring the workload.
Conducted routine health assessments on subsystems, identifying and addressing potential issues.
Managing multiple production and test mainframe LPARs.
Changing the Initiators and Service Classes.
Recycling CICS regions and Started tasks.
Monitored client systems for error messages, addressing buffer shortages and SPOOL issues to maintain operational continuity.
Monitoring and informing the Tape related messages like Tape mount pending, Tape drives offline/online etc.
IPL the system & System maintenance.
DTCC
INFOSYS
08.2016 - 10.2020
Handled maintenance activities and processed over 70 client events and user restorations in operating companies.
Oversaw job processes to ensure operational efficiency.
Managed infrastructure and requests to support operational functionality.
Provided application access through tailored programs and menus.
Monitoring AS400 alerts through centralized Robot N/W status Center.
Working on a ROBOT tool for monitoring & managing jobs.
Resolved printing issues to ensure consistent workflow and productivity.
Sysco
INFOSYS
11.2014 - 07.2016
Mainframe Job Scheduling
Queue Monitoring
Ticketing and Monitoring in Service Now
Handling Distributed Autosys request
DCDTS Mainframe – Transmission failure
Led recovery tasks during outages to restore system functionality
Managed implementation of system changes ensuring minimal disruption
Executed initial program load alongside disaster recovery tasks
Executed shutdown and dequiesce for CICS region to maintain system integrity
Incident handling, job monitoring, console management, infrastructure requests., Go-live support, knowledge transfer (KT), and shadow support., Job scheduling, error resolution, workload balancing, and system health checks., Documentation, process improvements, and sharing best practices.
Certification
NCC ‘C’ Certificate Holder
Typing - Lower with Distinction
Typing - Higher with Distinction
Languages
English
Upper Intermediate (B2)
B2
Tamil
Native
Native
Disclaimer
I hereby declare that the above particulars are true to the best of my knowledge.
Timeline
System Engineer
DTCC (The Depository Trust and Clearing Corporation)