BIJINSHAJ C K
Kozhikode,KL
Summary
Experienced with managing customer interactions and resolving complex issues efficiently. Utilizes strong communication and problem-solving skills to enhance customer satisfaction and loyalty. Track record of effectively collaborating with team members and adapting to dynamic customer service environments.
Overview
2025
2025
years of professional experience
3
3
Languages
Work History
Finance collection executive
BAJAJ FINANCE
- Maintained accurate records of all collection activities, ensuring compliance with company policies and industry regulations.
- Reduced bad debt losses through diligent monitoring of accounts receivable and timely follow-up with customers.
Sales Executive
KVR MOTORS
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Customer Care Associate
PEOPLE
- Improved customer satisfaction with attentive service and quick resolution of issues.
- Contributed to the growth of repeat business through exceptional customer service and followup.
- Conducted product demonstrations, effectively showcasing features and benefits to potential clients.
- Increased sales revenue by consistently meeting and exceeding sales targets.
Relationship Manager
Nexa Maruti Suzuki
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Senior Fashion Consultant
UNITED COLORS OF BENETTON
04.2024 - Current
- Enhanced store sales by creating visually appealing merchandise displays that attracted customer attention.
- Increased customer satisfaction by providing personalized fashion advice and outfit recommendations.
- Mentored junior consultants, fostering professional growth and enhancing team performance.
- Developed long-lasting customer relationships through exceptional communication and understanding of individual needs.
Education
SSLC -
KENDHRIYA VIDHYALAYA NO.1
BACHELOR OF BUSINESS ADMINISTRATION - undefined
IHRD COLLEGE OF APPLIED SCIENCE
undefined
RAHMANIA HIGHER SECONDARY SCHOOL MEDICAL COLLEGE
Skills
Store merchandising
Customer service management
Business development
Cross-selling services
Sales development
Store operations
Problem-solving
Inventory management
MS Excel
MS Office
C programming
Disclaimer
I do hereby declare that the above stated facts are true and correct to the best of my knowledge and belief.
Timeline
Senior Fashion Consultant
UNITED COLORS OF BENETTON
04.2024 - Current
BACHELOR OF BUSINESS ADMINISTRATION - undefined
IHRD COLLEGE OF APPLIED SCIENCE
undefined
RAHMANIA HIGHER SECONDARY SCHOOL MEDICAL COLLEGE
Finance collection executive
BAJAJ FINANCE
Sales Executive
KVR MOTORS
Customer Care Associate
PEOPLE
Relationship Manager
Nexa Maruti Suzuki
SSLC -
KENDHRIYA VIDHYALAYA NO.1
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